Skill set (11)
Damian in a few words
Hello, I'm Damian, a senior UX consultant with over 20 years of experience in creating remarkable digital experiences. I offer a range of services tailored to your needs, including:
1/ User Research and UX Evaluation: With my expertise in user research, I can uncover valuable insights into how users interact with your product and provide strategic and tactical recommendations to improve their experience.
2/ Product Design: I can lead and guide your product design project from ideation to launch, ensuring that your product is user-friendly, intuitive, and meets your business goals.
3/ UX Mentorship: I also provide personalized coaching and training to individuals or teams who want to create world-class UX.
My past clients include some of the world's most recognized brands, such as the BBC, Financial Times, Burberry, and Visa. In addition, I have worked with numerous tech startups to deliver SaaS solutions that drive user acquisition, engagement, and customer retention.
Let's have a conversation to see if we are a good fit. If not, I have an extensive network of talented individuals and can make an introduction for you. Contact me today to take your user experience to the next level.
Experience
- Make HumanFreelance UX Research & Design ConsultantRESEARCHMarch 2023 - Today (1 year and 9 months)I'm now a full-time freelancer working on a variety of projects with clients:User Research and UX Evaluation: With my expertise in user research, I can uncover valuable insights into how users interact with your product and provide strategic and tactical recommendations to improve their experience.Product Design: I can lead and guide your product design project from ideation to launch, ensuring that your product is user-friendly, intuitive, and meets your business goals.UX Mentorship: I also provide personalized coaching and training to individuals or teams who want to create world-class UX.
- IpsosGlobal UX DirectorTECHApril 2021 - April 2023 (1 year and 12 months)My role focuses on growing, upskilling and inspiring our global team of 150+ UX researchers. I offer strategic UX expertise to our clients and I lead our global acquisition strategy.- Winning large-scale, global UX research projects with new and existing clients.- Ensuring our teams are global leaders in UX for the Metaverse, Cryptocurrencies, and web 3.0.- Designing innovative ways to enhance our ability to deliver top-quality, actionable insights to clients.- Inspiring, training, and coaching teams to deliver cutting edge UX research for some of the most advanced companies in the world.- Working with cross-functional teams to ensure human-centred design is embedded into Ipsos client work across the company.- Driving retention initiatives for our talented UX researchers.- Leading our global Inclusive Design initiative.
- Sweepr TechnologiesCustomer Experience DirectorINTERNET OF THINGS (IOT)November 2020 - April 2021 (5 months)Leading Product Design and Customer Experience strategy. Working closely with CEO, CTO, & CPO to deliver innovative, highly technical personalised self-service journeys. Key responsibilities:- leading the product designers to innovative, evidence-based solutions- directing all qualitative product design research and quantitative user research- crafting highly compelling personalisation strategies that drive user engagement and reduce churn- delivering evidence-based continuous product improvements- providing subject matter expertise in human behavioural science, CX, UX, & Design
2 recommendations
JL
IB
Jenny Lewis and 1 other person have recommended Damian
20/4/2023
I had the privilege of working with Damian for 7 years, he was an incredible leader, coach and mentor and supported my growth from my first industry job into my own leadership role; as a mentor, he's first class.
Throughout our time working together I got to experience the magic of his input on projects - both for hands-off direction and sleeved rolled-up leading and facilitating. His knowledge of UX, research and psychology is unparalleled and always results in an outcome for clients that exceeds their needs and expectations.
I have no doubt he would make a significant impact on any team, client or project and would highly recommend you get in touch with him
Throughout our time working together I got to experience the magic of his input on projects - both for hands-off direction and sleeved rolled-up leading and facilitating. His knowledge of UX, research and psychology is unparalleled and always results in an outcome for clients that exceeds their needs and expectations.
I have no doubt he would make a significant impact on any team, client or project and would highly recommend you get in touch with him
18/4/2023
I have had the pleasure of working with Damian at two different companies; Experience UX and Ipsos. I cannot overstate how much I have learned from him during this time and how much I have valued his expertise and contributions to our joint projects.
Damian is an excellent leader with an extensive knowledge of UX. He has a natural ability for coaching teams and ensuring they are delivering valuable insights and creating intuitive and user-friendly designs.
Working with Damian has been a pleasure, and I highly recommend him for any UX consulting role. His skills, experience, and passion for user-centred design make him an invaluable asset to any team.
Damian is an excellent leader with an extensive knowledge of UX. He has a natural ability for coaching teams and ensuring they are delivering valuable insights and creating intuitive and user-friendly designs.
Working with Damian has been a pleasure, and I highly recommend him for any UX consulting role. His skills, experience, and passion for user-centred design make him an invaluable asset to any team.
Education
- BSc (Hons) Applied Psychology & Computing, Applied Psychology, Human Computer Interaction, Human Factors, Interface DesignBournemouth UniversityBSc (Hons) Applied Psychology & Computing, Applied Psychology, Human Computer Interaction, Human Factors, Interface Design