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Emma Marlow

Chief of Staff. Change consultant. Comms pro.
  • Suggested rate
    €600 / day
  • Experience15+ years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Emma's quote.
Location and workplace preferences
Location
Bristol, England, United Kingdom
Remote only
Primarily works remotely
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Languages
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Skill set (18)
Emma in a few words
I help leaders lead.

I'm an experienced professional with a growth mindset approach and the ability to identify key business challenges, working with C-suites and Founders to bring to life innovative, scalable solutions, whether it's streamlining business operations, structuring and delivering change programmes or evolving strategic client management to set the stage for success.

Oh and I also enjoy ghosting for fellow consultants who have great client relationships but need back office support to exceed expectations. Presentations created, processes defined, L&D programmes developed, initiatives optimized, POVs delivered and more...
Experience
  • demonllama Limited
    Consultant
    June 2023 - Today (1 year and 8 months)
    Control v Exposed Limited
    Working with SMT as a change agent to deliver operational discipline gains for this growing marketing consultancy with clients including MARS, Dell and 7-Eleven across Performance Measurement, Employee Lifecycle and AI Integration.

    Alternotion Limited
    Change management & internal comms/ business transformation project strategy, operations and Csuite presentation output across multinational bluechip tech and healthcare businesses including Johnson & Johnson and Novartis.
  • MEASURE MATCH
    Consultant to Chief Operating Officer
    January 2018 - June 2023 (5 years and 5 months)
    Fractional COO (wearing many diverse hats!) for award winning global talent marketplace startup. Highlights include developing CRM best practice resulting in >95% 5* reviews... concepting, delivering & managing global payment gateway enabling frictionless, borderless billing & payment for clients & service providers... management of HR function through COVID including hiring, talent management, governance and compliance, development & culture... financial operations including P&L, forecasting/ cashflow, payroll etc... supporting business financing, investment & board development/ management & more.
  • demonllama Limited
    Consultant
    May 2013 - December 2020 (7 years and 7 months)
    Wise Heart Communications
    Business intelligence and GTM planning for ethical toy brand.

    Fashion Retail Academy
    Associate Lecturer position teaching website development principles and practice to Further Education learners.

    2Heads Ltd.
    Work with Chairman and SLT of global experiential agency with clients including Disney, Playtech and Bombardier on organisational change management, new business development, marcomms strategy and digital platform opportunities.

    World Wide Tribe
    Pro bono work with NFP communicating refugee stories digitally to deliver increased consumer engagement. Development of business canvas model and co-creation of digital "social playbook".

    Merrittocracy Ltd.
    GTM productisation, brand development and strategic comms work with SME business owners.

    Dentsu Aegis Network
    Microsoft account transition change management work across EMEA region: developing cloud network process and scaling agency best practice.

    ID Comms Ltd.
    Work on media transformation projects including global media management best practice for Kering (Gucci, YSL, AMQ, PUMA) and global media transformation training for L'Oreal.

    Starcom Mediavest Group (Publicis)
    Work on global digital innovation projects across clients including Novartis, King (Candy Crush) and Heineken. Chief of Staff role on P&G AOR team, supporting EMEA lead.
Recommendations
Education
  • Bachelor of Science
    BRUNEL UNIVERSITY LONDON
    1998
    BSc (Hons), Communication & Information Studies