Gergo Krucso, Customer Relationship Manager Specialist

I am a Business Analyst and Scrum master with more than 6 years experience in ICT, passionate about digital communication with a strong hands-on experience in management.

I am a Communication officer, Business Analyst, and acting Scrum Master for Business Registers Interconnection System and Beneficial Ownership Registers Interconnection System with 3 years of experience in Agile and PM2 methodology.

Commission européenne
Communication officer
DIGITAL & IT
May 2018 - Today (7 years and 1 month)
Brussels, Belgium
Project Manager assistant tasks: organisation, communication and coordination between DGs and Member States
◦ Process Management and Improvement
◦ Managing relationships with stakeholders
◦ Managing the project plan, reviewing backlogs and project deliverables ◦ Planning, organizing, and prioritizing tasks for the development team ◦ Hosting daily stand-ups based on Agile methodology
◦ Facilitating Scrum events: Sprint planning, Sprint Review, Sprint
Retrospectives
◦ Keeping the decision logs and risk logs maintained
◦ Coaching, mentoring the team and organising team building activities ◦ Organisation of technical conferences with Member States
◦ Technical presentation in workshops with Member States
◦ Technical working groups for BRIS and BORIS
◦ Business analysis: requirements gathering, preparation of use cases
and user stories, keeping deliverables in line with requirements
◦ System Application management: admin user for the Interoperability
Test Bed (integration test tool with Member States)
◦ Participating in Information Systems review, analysis and design of BRIS ◦ Analysis of the integration of BORIS system in the context of the BRIS
system
◦ Integration, System, and Application testing of BRIS release v2, v3 and
BORIS v1
◦ Defining processes and workflows: Member States onboarding public
key infrastructure, incident management process
◦ Visual communication and reports
◦ Technical Writing: user manuals for processes and applications
◦ Content and Knowledge management: BRIS and BORIS Collaborative
Space wiki
◦ Communications with Member States in multiple EU languages ◦ User assistance and support
◦ Usage of Agile tools (JIRA, Confluence, Butler, Gliffy, draw.io, EC
Webtools)

Check out Gergo's recommendations

Check out Gergo's education

Master's degree in Economics - Management
IPL
2017

Gergo's certifications are only visible to Malt Community members

Business Analysis Certificate Program
UCI: University of California, Irvine
2021