Responsible for overseeing and managing the sales activities within the UK region. Developing sales strategies, identifying new business opportunities, nurturing client relationships, negotiating contracts, and meeting/exceeding sales targets. Collaborating with marketing and operations to ensure efficient service delivery and customer satisfaction. Utilising strong communication and interpersonal skills, as well as a deep understanding of customs regulations and the logistics industry.
Clients: Aldi, Princes, Kuehne-Nagel, DHL, DS Smith, VictorianPlumbing.com, SME Hauliers & Freight Forwarders.
Driving Profitable Growth: Managing and monitoring the UK New Business P&L, ensuring alignment with a profitable growth strategy, resulting in increased revenue and profitability.
Strategic Sales Pipeline Development: Created a bespoke sales pipeline and funnel utilizing current and historical market information, leading to enhanced efficiency and effectiveness in prospecting and sales processes. Successfully presented a business case to the board to obtain and build a prospecting tech stack.
Standardised Processes and Procedures: Produced Standard Operating Procedures (SOPs) for prospecting and sales funnel management, streamlining operations and ensuring consistency in sales practices.
Customised Pricing Strategy: Designed a custom commercial calculator strategy for software platform costs versus market, optimising pricing structures and increasing competitiveness.
Cross-Functional Collaboration: Working closely with the Customs Tech team to develop IT-based solutions, leveraging digitalisation opportunities with clients, resulting in enhanced service offerings and client satisfaction.
Strategic Partnership Development: Instigated large-scale preferred supplier contracts with blue-chip UK-EU-UK manufacturers, developing strategic partnerships and expanding market reach.
Sales Strategy Development: Developing new sales strategies in collaboration with the wider management team, encouraging innovation and adaptation to changing market dynamics.
Driving Revenue Growth: Developing and implementing targeted sales strategies tailored to the UK market, resulting in exceeding revenue targets, and achieving sustainable growth.
Expanding Client Base: Identifying and prospecting potential clients within the UK, including importers, exporters, logistics companies, and other cross-border trade businesses, leading to an expanded client portfolio and increased market share.
Enhancing Customer Relationships: Building strong relationships with key clients and stakeholders, ensuring high levels of satisfaction and loyalty, resulting in improved client retention rates and repeat business opportunities.
Effective Communication and Engagement: Deliver compelling presentations, proposals, and product demonstrations to potential clients, effectively communicating the value proposition and driving engagement, leading to increased conversion rates and accelerated sales cycles.
Optimised Contract Negotiation: Negotiating favourable contracts, pricing structures, and terms with clients, resulting in mutually beneficial agreements and optimised revenue generation.
Insights and Reporting: Providing timely and accurate sales forecasts, reports, and updates to senior management, offering actionable insights, and facilitating data-driven decision-making to drive continuous improvement and business success.