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James G.

Data mining, analysis & actionable insights
1 recommendation
  • Suggested rate
    €400 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept James's quote.
Location and workplace preferences
Location
Leicester, England, United Kingdom
Remote only
Primarily works remotely
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Freelancer code of conduct signed

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Skill set (18)
James in a few words
I'm James, a quick-thinking Data analyst with experience supporting many functions including Credit Risk, Finance, and Operations in a FTSE 100 company. I've got a great mix of soft skills & technical skills having led teams of analysts & contractors whilst working for Centrica whilst also being the lead/senior analyst.

I'm as happy getting stuck into billions of rows of data as I am talking to the CEO of the business.

Working with business stakeholders to identify issues and opportunities for growth, improvement, and cost savings.

Projects I can work on include building reporting suites in Excel, Power BI or similar programs for varying levels of management, from Operations Managers to Directors. Bespoke analysis and subsequent actionable insights with specific aims to help businesses reach their goals quicker.

For smaller businesses that may not have the infrastructure, I am proficient in MS access too!
Experience
  • Shift Focus
    Director
    FILM & AV
    August 2017 - Today (7 years and 6 months)
    United Kingdom
    Having taken voluntary redundancy from my time at Centrica I wanted to try something new in terms of my career and I set up a business - timing was unfortunate due to the pandemic!

    I have been a Freelance Photographer & Videographer mainly specializing in aerial photography and video. This however has left me with a yearning for the problem-solving and mental exercise that I got with my previous jobs & career. This has led me to join Malt as I am looking to return to analytical work where I would like to focus on shorter projects whilst providing maximum value to clients

    Solving problems on the fly.

    Learning Python & keeping my analytical skills up to date in my spare time.
    Python SQL
  • Centrica
    Senior Finance Debt Analyst
    ENERGY & UTILITIES
    October 2013 - January 2020 (6 years and 3 months)
    Managing a small team of analysts and contractors in order to assist the Finance Analytics Director in critical projects across British Gas and Centrica. Represented the Finance area to ensure that projects are delivering benefits to the business and are fully supported with Data, Analysis, and Insight.

    Develop and maintain key stakeholder relationships across Centrica in terms of the Write-Offs, Allowances, Refunds & transfers process, Credit Balances, and those responsible for Debt Management.

    Ensure that debt levels are optimised in support of the delivery of our business strategy.
    Use and develop appropriate tools (SAS, SQL, Excel, Hadoop) to target relevant data and business information to provide insight into the Bad Debt charge to support the delivery of our Debt Strategy and its future direction.

    Successfully recovered £80m from HMRC after identifying a process optimisation that could be introduced - ongoing reporting and adjustment process set up and handed over to the reporting team.

    Created an intrabusiness transfer process with Finance to move customers and all their financial data between Residential & Business systems & supply licenses to satisfy regulatory issues.
    SQL Transact-SQL Data analysis SAS Microsoft Excel SAP Reporting Hadoop
  • Centrica
    Senior Credit Insight analyst
    ENERGY & UTILITIES
    July 2012 - October 2013 (1 year and 3 months)
    Responsible for providing insight and strategic direction to senior Operational managers
    on a range of diverse projects across Customer Operations and Debt.

    Identifying key trends in Credit performance through structured analysis and linking this
    to customer behaviour and collections strategy to generate valuable change options.

    Building presentations with a clear narrative, concise visualisation of the findings, and
    defined and measurable recommendations. Presenting these to senior management in
    order to obtain buy-in for key strategic decisions.
    End to end process creation, implementation and tracking.

    Identify key trends in billing and metering performance through statistical modeling and link this to customer behaviour and generate valuable change options.

    Support the change projects currently underway by acting as an analytical consultant by providing the right data/insight at the right time Use bespoke analysis to unearth new insight, which can influence decisions on existing business issues
    SQL SAS Hadoop Microsoft Excel Microsoft Power BI
1 recommendation
BF

Ben Frain recommend James

Ben FrainBF
Ben Frain
Homes England - Help to Buy
5/1/2023
James worked for me directly from February 2015 to February 2017 during our time at British Gas Business. James provided critical reporting to the Debt Operations Functional Leads and the senior stakeholders across the business. James’s reporting was always timely and accurate, providing high quality actionable insights allowing the business to address issues it was facing at the time. James is extremely meticulous in his approach, never cutting corners and always had a knack of knowing how to present MI to enable decision making with confidence. James was a trusted member of the team and was always seen as the go to person for data and insights. In a nutshell, James is a Subject Matter Expert in Debt & Collections data analytics and insights.
Education
  • Bachelor of Science
    De Montfort University
    2009
    Business and Management BSc (Hons), Business