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Kim Maes
Making (digital) customer experience great
  • Suggested rate
    €850 / day
  • Daily rate details

    Freelancer rate (excluding tax)
    Malt service fees (excluding tax)
    Total (excluding tax)
    This rate is for suggestive purposes only. The freelancer will send you a tailored quote based on the details provided in your project proposal.
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Kim's quote.
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Location and workplace preferences
Antwerpen, België
Can work onsite in your office in
  • Antwerpen and around (up to 50km)

Project length

  • Between 1-3 months
  • Between 3-6 months
  • ≥ 6 months

Business sector

  • Banking & Insurance
  • Architecture & Urban Planning
  • Digital & IT
  • E-commerce
  • Health & Wellness
+12 other

Real Estate, Publishing, Press & Media, Education & E-learning, Environmental, Medical , Luxury Goods, Human Resources, Culture, Civil Engineering, Energy & Utilities, Internet of Things (IoT)

Company size

  • 11 - 49 people
  • 50 - 249 people

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Expertise (19)
Kim in a few words
I'm Kim, an enthusiastic leader who is highly dedicated to make a positive impact on business results, (digital) customer experience and people's growth path.

My main energy driver is bringing true value in products/services/processes and delight end users/consumers. I enjoy working as a people manager on a strategic and tactical level in digital products, innovation and customer experience.

These domains have run like a red thread through my career with tangible experience in:
- (Digital) Strategy definition and realisation
- Digital product owner for new award-nominated mobile app (+250K users; 4,7/5 app store rate)
- Innovation management and concept development
- Business analysis and building the business case
- Developing minimum-viable-products and effectively go to market
- Operational excellence management
- People management in operations & change initiatives

I believe in the power of open, honest and transparent communication and feedback, while supporting people in their growth journey. I am a value-driven coach who challenges people to look beyond their own boundaries and perspectives, and to inspire them with a growth mindset. Furthermore, I bring in an open and critical mindset, a positive attitude to question the 'WHY' question. Five times, as Sakichi Toyoda promoted :-)

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  • Google

    Menlo Park, CA, USA

    September 1998 - Today   25 years
    If I had to sum up my life up to this point, I'd say it's been one heck of a ride...

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