- TakktSenior Product OwnerE-COMMERCEJune 2021 - March 2023 (1 year and 10 months)Joined to lead the migration of Takkt brands onto new ecommerce platforms and to build customer centric teams.o Prioritising backlog and writing user stories that drive business value.o Leading internal and external development teams.o Collaborate with project managers to build robust deliverables and timelines.o Facilitating workshops with business stakeholders, tech teams and UX.o Coaching development and business teams on agile methodologies and implementing process that suit the business.o Measuring KPIs and reporting back to stakeholders on performance.o Generating ideas and features that will solve key customer problems.o Working closely with business stakeholders to ensure building features that are in align with business strategies.
- INTO University PartnershipsProduct OwnerEDUCATION & E-LEARNINGNovember 2020 - June 2021 (7 months)Joined to lead the discovery teams and to help with scaling agile within the company.o Defining OKRs and a roadmap that will drive growth for both B2B and B2C markets.o Leading two development teams and business analysts.o Owning the process for new site search vendor selection.o Facilitating discovery workshops with UX, Marketing and IT.o Creating user stories and prioritising the backlog based on value and effort
- BUYAGIFTSenior Product ManagerENTERTAINMENT & LEISUREMarch 2020 - November 2020 (8 months)Borehamwood, UKJoined to lead the purchaser team and implement best practices in agile within the team.o Defining and delivering a product strategy and a roadmap that will drive profitable growth.o Leading two development teams and product owners.o Facilitating discovery workshops with UX, Design, Marketing and IT.o Creating user stories and prioritising the backlog based on value and effort.o Cultivating a data driven team to help build exceptional customer experiences and to influence stakeholders.o Managing stakeholder expectations and negotiating any new process requirements.o Launch the optimisation testing programme in-house.
- 2:1, MarketingThe University of Huddersfield20032:1, Marketing
- A, Levels; Business Studies, English Language, GermanBlackpool Sixth Form College1999A, Levels; Business Studies, English Language, German