I am a well-organized IT professional, with 19 years of IT experience in both technical and managerial roles.
Being ITIL trained I have a firm belief in customer service, resolving issues in an efficient professional manner to restore lost services and enabling users' ability to work as swiftly as possible.
I can communicate at all levels and work well under pressure and am able to work on my initiative and within a team environment and have developed strong people skills with an ability to get the most from my teams and colleagues.
These skills have been honed by my consultancy projects which require a clear understanding of clients' needs to develop and implement solutions. I have completed several projects from Active Directory redesigns, WFAS implementations to Asset refresh projects.
During my career I have had exposure to all MS Server roles, networking and most Virtual technologies, especially MS Azure, VMWare and Citrix. I am especially interested in Virtual technologies and DevOps technologies.
Having worked predominantly on contracts, I am now keen to find the right company to develop my skills further in a longer-term capacity to develop my skills further whilst helping to improve and develop the departments level of service, security and efficiency.
My ideal role would be a combination of infrastructure BAU and project work utilizing both my technical and management skills.