- Self-EmployedIndependent Digital ConsultantFebruary 2020 - Today (4 years and 9 months)Oxford, UKAs an independent consultant I have worked with clients on a diverse range of projects including product strategy; data analysis; digital transformation; change management; research and strategic planning.
- Unbound.co.ukHead of DigitalSeptember 2010 - December 2019 (9 years and 3 months)Leader of digital strategy and implementation, managing processes, roadmaps, products and key reports. Digital and Paperback Publishing List – Reporting directly to the senior management team, created and implemented the company's digital strategy, including a new, bespoke publishing program and publishing system designed around first-time and underrepresented authors with smaller funding networks. – Project and client management across multiple stakeholders both inside and outside the business, with an internal lean startup approach and a strategically outsourced model designed for better scale. Working to and achieving strategic and commercial KPIs. Digital Books Production – Created "best in class" digital books and built e-book turnover from <5% to 35% of revenue. Designed and oversaw the build of a bookmaking toolkit using node.js to create, edit and manipulate epub files quickly and accurately. – Metadata creation and management as well as e-book & audiobook creation and upload. Retailer management (Amazon/iBooks, etc.) as well as responsibility for digital marketing and promotion management across the list. Unbound Website Launch – Project management from outline to launch, including: broad stakeholder management from senior management all the way to individual clients; wireframes, user journey creation, UX/UI testing, A/B tests and analysis; outsourced developer team recruitment and management; Github/Trello/ ticket management; client, supplier and stakeholder communications and negotiation. – Website won The Futurebook Digital Innovation Award (2011) and Best Publishing Website (2014) – Launched the company, and the website, from the middle of a field in Wales.
- Self-EmployedFreelance Front End Web Developer/DesignerNovember 2007 - February 2011 (3 years and 3 months)Designed, built and maintained websites for businesses and organisations.
- International BaccalaureateSt. Clare's, Oxford2000International Baccalaureate
- EMBA, Business Administration and Management, GeneralQuantic School of Business and Technology2021EMBA, Business Administration and Management, General
- MASt Andrews University2005MA (Gen) – Psychology, Philosophy and English