Aminata Bamba

Assisting sales representatives in preparing documents and presentations for prospects, tracking prospects and sales opportunities at different stages of the sales process, collaborating with internal teams to address the specific needs of potential clients, facilitating the onboarding process for new clients by providing personalized assistance and support, and gathering feedback from clients and relay it to relevant teams to improve processes and products. Monitor key metrics such as product adoption, customer health scores, and feedback to identify growth opportunities and mitigate potential churn risks.

I managed front desk operations by greeting and assisting patients and their families in a friendly and professional manner. My responsibilities included scheduling and coordinating appointments, maintaining patient records, and handling confidential information with discretion. I facilitated communication between medical staff, patients, and families, ensuring clear information and addressing inquiries promptly. Additionally, I processed billing, insurance verification, and payment transactions while contributing to a clean, welcoming, and child friendly environment.

Advising clients in selecting insurance policies tailored to their needs, negotiating with insurance companies to obtain the best conditions.