Description

With 17+ years in ICT and (change) management, I help organizations navigate change with clarity, trust, and focus. I work with leaders and teams to align strategy, culture, and delivery — creating environments where people take ownership, collaborate openly, and deliver real value.

I’ve led high-performing teams and complex programs in Belgium, and abroad always prioritizing transparency, adaptability, and practical ways of working over buzzwords/frameworks/trends.

My philosophy is simple: What is the need, make a choice, learn, adapt, and keep what works. Don’t change for the sake of change. Change only matters when it helps people collaborate better and deliver real value.

True success comes from people and strong teams — not individual heroics.

Languages

Dutch
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Ranst (up to 50km)

Cybershift Solutions
Founder
December 2023 - January 2026 (2 years and 1 month)
Ranst, Belgium
Founder of the company Cybershift Solutions mainly focussing on IT management. Based in Ranst Belgium

IT Strategy Change Management & Transformation Strategy
Katoen Natie
Head of Custom Development– Senior Management
January 2021 - Today (5 years and 5 months)
• ● Managed a custom software development department of 70+ professionals, delivering central services across business units consisting of 5 product teams, Desigops, UX/UI, Testing, Architecture, M365 teams.). Also managed the R&D team consisting of a competence leads responsible for the roadmap of their technical/technological stack.
• ● Reported directly to the CEO
• ● Responsible for an ecosystem of 80+ applications/products.
• ● Defined and aligned end-to-end technology and product/application roadmaps across multiple business units, ensuring consistent delivery and chain-wide impact.
• ● Optimized software development lifecycle by implementing a design system that reduced FTE needs by 25% and accelerated frontend delivery by 20%.
• ● Enhanced budget oversight and financial tracking by establishing clear rules on overhead, R&M per product, Support per application / standby making and focusing on roadmaps for every product team to capture the capacity needs.
• ● Improved application quality and consistency across applications / changes by implementing using a unified way of working internally or with vendors to align and use certain quality gates, including SAB, Competence Leads, Artifacts (c4 and deployment diagrams).
Change Management & Transformation Solution Architecture Agile Project Management IT Strategy Communication
Katoen Natie
Team Manager
January 2020 - January 2021 (1 year)
• ● Managed a team of 25, providing guidance to application teams and introducing a shared services development playbook that standardized development processes..
• ● Managed resource management, training initiatives, and development of skill matrices.
• ● Development framework document to align vendor development practices with internal workflows, optimized external collaboration.
• ● Optimized R&D team (every used technology stack is represented) approach using roadmaps with focus on value/Roi with estimates and stakeholders optimized cost with 10%.
• ● Facilitated organizational structure, moving towards a technology stack driven department with product teams supporting 1 or more products.
• ● Audits.
Stakeholder Management Resource Management people management Agile Project Management IT Strategy