About Bruno
As an entrepreneur with 20+ experience, I am driven by society’s evolution and its never ending technological/habits adoptions. With a design thinking and data driven mindset I seek for value creation and improvements. Customers are put at the heart of any initiative, and I confidently mix market studies, CX flows design, UX techniques, data analysis, budget management, goals and KPI’s definition, workshop animations to reach their needs. I am used to drive projects and people with empathy keeping efficiency and sales objectives in sight.
French
Native or bilingual
English
Native or bilingual
Dutch
Conversational
Can work on-site
Bruxelles (up to 50km)
Experience
- EurostarHead of Commercial projects (ad interim)TRANSPORTATIONApril 2024 - August 2024 (3 months)Bruxelles, BelgiumDesign of an innovation frameworkProject improvement (branding, legal, analytics)People management on two key products releaseAncillary products developmentCross-department presentations and reporting of results
- EurostarSenior Project LeadTRANSPORTATIONMarch 2023 - October 2023 (8 months)Brussel, BU, BelgiumBusiness requirements, business analysis,Project negotiation and stopovers deploymentUpdate of engineered Dashboard with KPI of social tensionsSafety facts reform initiationPerformance review of KPI’s for On Board Experience
- Delhaize BelgiumDigital Customer Solution managerRETAIL (LARGE RETAILERS)December 2021 - January 2023 (1 year and 1 month)Kobbegem, VB, BelgiumFeature design on retail app (business case, market study, functional requirements, suppliers’ assessment, KPI’s definition, project management)Analysis of root causes for underperforming loyalty programInternal release process aligned with FE and BE teamsGuidelines for Flash e-deals promotions
Recommendations
Be the first to recommend Bruno
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Activités entrepreneuriales et exploitation des petites entreprisesSOLVAY Business School2005Activités entrepreneuriales et exploitation des petites entreprises
- Sound engineer, audio-visualEfp2000Sound engineer, audio-visual