About Damaris
Spanish
Native or bilingual
Dutch
Native or bilingual
English
Fluent
French
Basic
Experience
- B-Connected ProximusTECHNICAL SUPPORT AGENTJuly 2023 - July 2024 (1 year)Remote technical assistance with Internet, TV, Telephone services to Residential and Business clients (B2B & B2C) Resolved issues related to PABX (private branch exchange) systems
- H&S PowersolutionTELEMARKETING | APPOINTMENT COORDINATORApril 2021 - October 2021 (6 months)Hasselt, BelgiumConducted outbound calls to inform customers about product and services Managed appointment scheduling and optimized daily agendas for clients and technicians Mantained accurate records meeting Sales Targets
- IPG CallcenterTECHNICAL SUPPORT REPRESENTATIVEFebruary 2018 - April 2018 (2 months)Hasselt, BelgiumAssisted customers with troubleshooting telecommunication services remotely Provided clear guidance and technical solutions to enhance customer experience Mantained detailed logs of customer interactions for quality assurance
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Education
- ALLROUND PHOTOGRAPHY (DIPLOMA)Centrum voor Avondonderwijs2016ALLROUND PHOTOGRAPHY (DIPLOMA)
- GRAPHIC DESIGN AND PUBLICITY (DIPLOMA)TA2 De Wijzer2014GRAPHIC DESIGN AND PUBLICITY (DIPLOMA)