About Damien
Professional in the field of operations management and project management. With a diverse experience in business and operations, I excel in navigating fast-paced, international settings. With a keen eye for detail and a strategic, analytical approach, I enjoy designing tailored solutions that meet dynamic business needs. As a dedicated team player, I harness strong management and organizational skills to adapt seamlessly to evolving challenges and foster collaborative environments.
Expertise: Operations Management, Projects Management, Business Operations, Interim Manager
Languages: French (native), English (Fluent), Spanish (good command)
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Can work on-site
Charleroi (up to 50km)
Experience
- SpuntiniBELLA SICILIA - Site ManagerLOGISTICS AND SUPPLY CHAINOctober 2024 - January 2026 (1 year and 3 months)La Louvière, BelgiumAppointed to lead the site following its acquisition by the Spuntini Group, with full responsibility for post acquisition integration and operational & business unit performance. Held end-to-end operational and business ownership across warehouse, logistics, administration, and finance. Led cross-functional teams while driving operational excellence and alignment with group standards.
- YouMealHead of OperationsSOFTWARE PUBLISHINGApril 2023 - August 2024 (1 year and 5 months)Bruxelles, BelgiumAs Head of Operations at YouMeal, I oversaw a broad range of responsibilities crucial to the company's growth and efficiency. Key responsibilities included:
- Client Integration and Implementation: Directing new client integration, from needs analysis to solution implementation. Designing, budgeting and implementing customized solutions to meet client needs, as well as ensuring seamless data integration
- Product Development & Project Management: Establishing the product roadmap, creating mock-ups and detailed tasks for the development team, ensuring deadlines and budgets are met.
- Process Optimization: Implementing and optimizing processes along with documenting them for consistency and clarity.
- Client Support Management: Managing the client support to ensure efficient and effective client service.
- HR and Financial Coordination: Onboarding and offboarding of new staff members, daya-to-day HR activities (payroll, accesses, holidays, etc) and collaborating with the accounting team to ensure timely payment of suppliers and invoicing of clients.
- betFIRSTHead of OfflineNovember 2019 - November 2022 (3 years)Brussels, BelgiumHaving assumed the various roles of Project Manager, Offline Manager and Head of Offline, I have overseen the overall activities of the offline business and taken ownership of the offline business unit. My key responsibilities included:
- Strategic Planning and Implementation: Defined and executed strategies to drive business growth and market penetration.
- Financial Oversight: owned, and managed the budget and P&L, ensuring financial health and sustainability.
- Project Leadership: Led and managed all retail-related projects, ensuring timely and successful execution aligned with business objectives (rollout of new technology to a 700-store estate, development of new back office, etc).
- Feedback Analysis and Improvement: Consolidated and analyzed customer and internal feedback to implement strategic changes, enhancing business operations processes and product offerings.
- Cross-Departmental Coordination: Acted as the primary liaison for the retail business, collaborating with various departments to ensure seamless business operations.
- Regulatory Compliance: Monitored regulatory changes and implemented necessary adjustments to ensure compliance and mitigate risks.
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Education
- Master's degree, Multidisciplinary TranslationUniversité de Mons-Hainaut2014Master's degree, Multidisciplinary Translation
- Erasmus Exchange Program, Language Interpretation and TranslationUniversitat d'Alacant2012Erasmus Exchange Program, Language Interpretation and Translation