Description

Senior IT leader with strong technical background and 20+ years of experience delivering large-scale business and IT transformation programs in complex, high-stakes environments. Combines hands-on program leadership with executive-level governance across Business / IT alignment, portfolio prioritisation, stakeholder management, vendor coordination, financial control, risk management and delivery execution.

Led major transformation programs covering digital workplace, communication platforms, contact centres, cloud migration, network & security, campus infrastructure and business continuity. Pragmatic, result-oriented and quick to learn, with experience supporting CIO leadership and PMO governance, improving portfolio visibility, coordinating risks/dependencies and stepping into critical situations to restore momentum.

Languages

French
Native or bilingual
English
Fluent
Dutch
Conversational

Workplace preferences

Can work on-site

Bruxelles (up to 50km)

DDS Consulting -D'Ieteren
Project Director (Freelance)
February 2019 - December 2025 (6 years and 10 months)
Belgium
Led large-scale IT transformation, infrastructure modernisation and resilience initiatives across 250+ sites, 6,000+ users, 7,000+ devices, and 1,100+ network & security components in business-critical environments.
• Directed an €80M portfolio covering digital workplace, network & security, cloud migration, telephony, contact centres and campus infrastructure, ensuring controlled delivery, risk management and dependency follow-up.
• Supported CIO leadership in IT financial governance for an annual budget of €70M+, including reporting, forecasting, prioritisation, capacity alignment and arbitration across strategic initiatives.
• Strengthened executive visibility through portfolio reporting, decision support, and coordination between IT leadership, business teams, PMO, facility/construction stakeholders, and strategic partners in complex operational environments.
• Supported sourcing and vendor governance by clarifying responsibilities, structuring delivery expectations and negotiating agreements contributing to cost reductions up to 15%.
• Contributed to cloud and infrastructure target architecture decisions, including Azure landing zone preparation, Zero Trust-oriented design, lifecycle/security governance and Build-to-Run alignment.
• Designed interim continuity solutions during major campus works, including a temporary fibre loop, service restoration measures, and incident handling when live infrastructure was disrupted.
• Led recovery and continuity initiatives following a fire incident, restoring operational capabilities, coordinating infrastructure rebuild planning, and translating lessons learned into reinforced resilience measures, stronger backup-power protection, and improved recovery readiness.
Ypto (Belgian Railways)
Program Manager
January 2016 - January 2018 (2 years)
Brussels, Belgium
• Delivered transversal IT modernisation programs in the Belgian public transport ecosystem, strengthening governance, portfolio management and delivery frameworks to improve visibility, prioritisation, cost control, risk management, coordination and time-to-market.
• Supported service quality, user experience and operational agility through contact-centre modernisation and infrastructure transformation with business, IT and external partners.
• Achieved 5-15% cost reduction through optimised tenders and supplier management.
CSC
Associate Partner (EU & Public Sector)
January 2015 - January 2016 (1 year)
Brussels, Belgium
• Led strategic business development and complex bids for public-sector and EU accounts, managing partnerships and technical positioning.
• Secured the €98.8M MSP-II framework contract with EC DIGIT over seven years.
• Acted as lead technical writer and bid manager for major service and transformation opportunities.