About Evariste
As a freelance Sales Representative, I’m ready to help you expand your client base, promote your product lines with confidence, and close high value deals while adapting to your brand and market goals.
I bring a strong blend of resilience, problem solving, and team spirit, developed through my professional experience. I specialize in building and nurturing customer relationships, with a focus on delivering value, earning trust, and driving long term partnerships.
With a solid foundation in customer success and experience , I know how to identify client needs, communicate clearly, and offer tailored solutions. I’m skilled in post-sale follow-up, ensuring customer satisfaction, resolving issues proactively, and transforming first time buyers into loyal clients.
I’m a native French speaker, fluent in English, with a working knowledge of Dutch allowing me to engage effectively with a diverse client base across Europe and beyond
French
Native or bilingual
English
Fluent
Dutch
Fluent
Can work on-site
Wetteren (up to 50km)
Experience
- Deliverectcustomer success administratorTECHMay 2022 - July 2025 (3 years and 2 months)Wetteren, BelgiumAs a Customer Success administrator at Deliverect, I played a key role in driving customer retention and satisfaction. I managed churn requests, supported account reactivations, and conducted follow-ups with customers after onboarding to ensure their needs were met and their experience remained positive.In my role, I handled direct client interactions, managed escalated issues, and guided customers through complex scenarios—always aiming to deliver value and strengthen relationships. I also led the monthly churn analysis process, overseeing data cleaning and review to ensure accurate reporting and support informed, strategic decisions.Beyond my core responsibilities, I actively contributed to cross-functional initiatives focused on improving the customer journey and enhancing long-term retention.
- VG Oosterzele U15,football coachSeptember 2021 - May 2022 (8 months)As a U15 football coach, I developed strong leadership, communication, and problem-solving skills—guiding my team to win a championship. This experience sharpened my ability to motivate others, adapt quickly, and plan strategically—skills that translate directly into my work as a Customer Success Manager, where teamwork, resilience, and goal-oriented thinking are essential
- IB Vestmannaeyjar,Professional football playerJanuary 2019 - October 2019 (9 months)IcelandWith 13 years of experience as a professional footballer at a high level in Belgium, Cyprus, and Iceland, I’ve developed a deep sense of discipline, resilience, and adaptability. Competing internationally has taught me how to work under pressure, adjust quickly to new environments and cultures, and maintain high performance in dynamic, high-stakes situations.Teamwork was at the core of my athletic career—I know how to collaborate toward shared goals, communicate effectively, and stay focused on long-term success. These qualities directly strengthen my approach as a Customer Success Manager, where supporting clients, solving complex challenges, and building trust require the same focus, dedication, and team-driven mindset.
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Education
- Certified Customer Success ManagerSuccessHACKER2025I am a Certified Customer Success Manager (Levels 1 to 5) through SuccessHACKER, a globally recognized leader in Customer Success education and best practices. This multi-level certification program provided me with a comprehensive and structured understanding of Customer Success, covering both strategic and operational dimensions of the role. Throughout the program, I developed strong expertise in: Customer onboarding and adoption strategies Customer lifecycle management Churn prevention and retention frameworks Value realization and success planning Customer health scoring and risk management Expansion, upsell, and long-term account growth Cross-functional collaboration with Sales, Support, and Product teams Progressing from Level 1 to Level 5 allowed me to move beyond foundational concepts and develop an advanced, data-driven and customer-centric mindset, focused on delivering measurable business outcomes for both customers and organizations. This certification complements my hands-on experience in Customer Success and enables me to apply proven frameworks, best practices, and scalable methodologies to improve customer satisfaction, retention, and long-term value.