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Jeremy ThomasJT

Jeremy Thomas

Experience strategist (Research & Design)

€800/day
Bruxelles, BE
15+ years

Average response time: 1 hour

About Jeremy

I’m a Senior Lead in Experience Strategy with 10+ years of experience, driven by a deep passion for design methods and an empathetic, design-thinking approach to problem-solving.

As a User & Customer Experience expert, I’ve always operated with the mindset of a design thinker, solution maker, and experience builder. Today, design is at least 75% strategy—clear evidence of how rapidly the discipline is evolving. Being multidisciplinary is no longer optional; it’s essential. I prioritize collaboration and intentionally surround myself with complementary talents to collectively deliver meaningful solutions.

After graduating from the College of Art & Design (C.A.D.) in Graphic & Web Design in 2010, I spent over a decade in agencies and consulting firms. I became Managing Partner at Digitas Benelux (Publicis Groupe), where I served as Experience Director (Strategy, Research & Design) and board member until the end of 2019.

Since then, I’ve co-founded several ventures at the intersection of design, real estate, and community-building. With Evenisto, we activate vacant spaces through temporary mixed-use projects for landlords and brands. With CO-HO (COmmunity & HOspitality), we enhance real estate through modular construction prioritizing circular design... from outdoor collective hubs to mixed-use indoor spaces and prefabricated open air village concepts.

I’m also a co-founder of Smart Ventures, an investment fund backing early-stage solutions alongside a collective of active investors and a syndicate lead focused on Proptech.

In parallel, I teach CX Masterclasses, mentor entrepreneurs, and contribute to programs focused on innovation, circularity, and new economic models.

And above all, I’m a proud dad of two.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Dutch

    Native or bilingual

  • Spanish

    Fluent

Can work on-site
Bruxelles (up to 50km)

Experience

  • CO-HO
    Founding Partner
    ARCHITECTURE AND URBAN PLANNING
    September 2024 - Today (1 year and 9 months)
    At the heart of urban transformation, we want to act as urban village makers.
    Our mission is to build long-term sustainable, affordable and vibrant community welfare for families, workers, students and seniors, by leveraging circular construction techniques.

    By incorporating reused shipping containers and construction materials for modular community spaces, CO-HO reduces waste, builds versatile, functional and optimizable environments that foster interaction and collective living spacs, thanks to their mixed use modules (Work & Meet - Sports & Wellness - Shop, eat & Entertain), committed to future growth.

    What sets us apart is our end-to-end consortium, a collaboration of forward-thinking partners committed to the entire process — from design and manufacturing to financing and installation. Together, we ensure that every step is streamlined, from conception to move-in day. Offering turn key products.

    Our vision is simple but ambitious: build a full circular ecosystem that redefines urban living by creating affordable, sustainable villages where people can thrive. We’re not just building modules; we focus on user experience by creating communities that last — places where individuals feel connected, supported, and inspired. In a world where housing is often out of reach, we offer a solution that’s scalable, sustainable and community-centered.

    So now, it’s time to build things people want and not the way around anymore.
    Design Thinking empathy map User Research Modular construction Circular Design
  • Evenisto
    Co-founder & CSO
    REAL ESTATE
    January 2020 - Today (6 years and 5 months)
    Belgium
    We offer a range of unique ephemeral and exceptional spaces in which it allows professionals and project holders to set up their concepts (pop ups, nomad events, etc). For the promoters and property owners seeking for temporary solutions, it's a possibility to nourish a transitional period on the one hand and to increase visibility for their infrastructure by creating value on the other. Evenisto acts as a match-maker and a promoter for ephemeral projects.
  • Smart Ventures
    Co-founder & Investor
    December 2021 - Today (4 years and 6 months)
    Belgium
    We are a collective of 12+ business angels gathered to invest in early stage start ups, connected to the back-office of BeAngels...

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Education

  • Bachelor, Graphic & Web Design
    CAD - College of Advertising and Design
    2010
    Bachelor, Graphic & Web Design
  • Certificate of completion, Elements of AI
    University of Helsinki & Reaktor
    2020
    Certificate of completion, Elements of AI

Skill set

Categories