About Jérôme
Results-driven Sales Leader with over 5 years of experience in SAAS B2B sales and account management. Proven track record in outbound sales growth (2 years team lead), building strong sales processes and client rela tionships. Skilled in developing and execu ng sales strategies that drive growth and support key accounts. Fluent in English, French, and Spanish, with a strong focus on communica on, nego a on, and strategic planning.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Dutch
Conversational
Can work on-site
Bruxelles (up to 50km)
Experience
- PenboxInternational Business Development ManagerBANKING AND INSURANCEJanuary 2023 - June 2023 (5 months)Bruxelles, BelgiumAccelerated deal closure velocity and expanded deal size for major EU accounts, driving proof concept to facilitate Series A investment.- Expanded EU deals for Series A success, generated €450k pipeline in 4 months- 8% top exec meeting rate from cold outreach- Lead capture via presence in largest EU events in Fintech Sector (Vivatech Paris, Insurtech Insights London, ITC DIA Europe in Barcelona, etc.)
- PenboxCustomer Success LeadBANKING AND INSURANCEOctober 2021 - February 2023 (1 year and 4 months)Bruxelles, BelgiumDrove customer base expansion from 45 to 350 in a year by standardizing sales cycle and internal operations resulting in €2.5M in seed funding.- Led 4 CSMs, forged key insurance software partnership in Belgium (securing 70% new acquisitions)- Empowered CSMs to refine onboarding experience via Ops insights & customer feedback leading to development of Webinars and Knowledge Base bolstering user experience.- Develop action driven dashboard to track customer engagement metrics and guide CSM activities
- PenboxFirst Employee - Right Arm to the Chief Executive OfficerBANKING AND INSURANCEFebruary 2020 - November 2021 (1 year and 9 months)Brussels, BelgiumJoined Penbox, a SAAS platform, helping to collect customer data transforming generic forms and traditional emails exchanges in personalized customer journey.- Go-to-market mentality by contributing to product development with JSON coding and integrating real-time customer feedback.- Laid groundwork for robust sales infra. with creation of cold call scripts, iterative slide decks based on call analysis and development of playbook- Collaborate closely with founding team to refine and evolve business strategy
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Education
- Master of FinanceLouvain School of Management2017Master's degree, Finance and accounting
- Master of FinanceStockholm School of Economics Executive Education2016Master's degree, Finance and accounting