Joannes V.

Risolto offers a one-of-a-kind, total solution (software and services) to optimize your process cycle from invoice to cash.

•Better for people.

•Smarter invoicing.

•Faster to cash. Our solution is driven by technology, psychology, data, consulting and complementary services. We offer the all-in-one formula! Our platform and services help companies reduce costs and need for working capital. At the same time, we prioritize and value customer experience. We do this by reducing repetitive tasks and possible errors by working with Artificial Intelligence, Machine Learning and many more innovative technologies to guarantee a personal experience for you customers! As co-founder my goal is to be 24/7 available for our team and beloved customers to create a delightful experience with Risolto!

Self-employed in Strategic, Corporate Development and Operational Management Consulting. Driven by continuous improvement in (software) products and (service) processes and very customer/ market oriented (Demand-driven innovation). Bridging the gaps between Business and IT, and Sales/Marketing (Customers) and Operations in different phases of lifecycle (early innovation to mature markets) with a strong financial background. (Efficiency-driven optimisation).

Strategic consultant specialized in AI-driven finance automation and credit management.

I help companies optimize their order-to-cash processes, improve cash flow, and align business, IT, and operations.

Strong background in SaaS, fintech, and customer-centric process optimization

-Building and optimising Service Management organisation

-Implementation of Information Security Management System and certification of ISO 27001

-Managing Customer Services within a global Support & Operations organisation Manager - Consulting Services & Project Management NGDATA Sep 2017 - Sep 2018 (1 year 1 month) Team Lead Project Management and Consulting Services, helping NGDATA's clients to become more data-driven and relevant in their one-to-one communication with their customers. Activities:

-managing projects, managing team, supporting in pre sales, customer service management

-building and optimising best practices for consulting and project management

-setting up Use Case Ideation and Solution Design best practices

-standardising planning process and forecasting

-business analysis and process improvement in preparation of ERP implementation

-successfully implementing corporate wide ERP system for NGDATA