About Jose Pedro
Portuguese
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- KCS ITDelivery ManagerJanuary 2021 - Today (5 years and 5 months)Location (Work Model): Portugal (Hybrid);Business Unit / Department: Consulting Services;Roles Assumed: Delivery Manager; Project Manager; Agile Scrum Master; Product Manager;Core Responsibilities:Management of development, maintenance, and evolution projects (Onshore and Nearshore);Design and implementation of the Team as a Service (TaaS) service and delivery model in commercial, methodological, operational, and financial terms;Preparation of commercial proposals for the private and public sectors;Product Development – problem identification, vision, strategy, concept, definition, business model, roadmap, priorities (POC, Prototype, MVP), requirements analysis and specification, and product development;Innovation Projects – coordination of innovation project development teams, including applications to the ANI SIFIDE program;Selection, interviewing, and recruitment of candidates;Monitoring and coaching of consultants;Commercial prospecting (National and European clients);Industry: Digital Transformation & IT Consulting Services; Retail, eCommerce, Banking; Telecommunications; Public Administration;Team Environment: Local and Remote Cross-functional Teams;Team Size: 5 – 10 FTEs;Stakeholder Scope: up to 20 FTEs;Delivery Models: Team as a Service; Professional Services, Managed Services; Turnkey; Time and Materials;Project / Program Types: Digital Transformation; Systems Integration; Cloud, Application and Data Migration; Innovation; Product Development;Methodologies: Waterfall, Hybrid, Agile;Technologies and Platforms: Salesforce Sales Cloud; Salesforce Marketing Cloud; Salesforce Commerce Cloud; Outsystems; Microsoft .NET; Java; Microsoft Workplace (Word, Excel, PowerPoint, Visio, Project); Microsoft Power Automate; Microsoft Azure DevOps; JIRA; Confluence;
- GALPProject ManagerJuly 2020 - December 2020 (5 months)Location (Work Model): Portugal; Spain (Remote);Business Unit / Department: DSI / Digital PMO / Commercial BU;Roles Assumed: Project Manager; Product Manager;Project Context: Implementation of a B2B Billing Platform for GALP Spain, to replace the PODO system (SAP, Tibco), that involved the migration of 6,500 accounts from clients;Core Responsibilities:Managed the implementation of a B2B platform for GALP Spain, with a budget of €4.5M, to support the energy business (Gas & Power) and billing of business clients (SMEs and Industry), scalable to other geographies;Reported to GALP's Management and the Project Sponsor, interacting with 15 to 50 Stakeholders, including business managers and technical teams. I coordinated several development teams (Spanish external suppliers such as PUE, PoDo, Calibre 360 and Lognet) and support/maintenance teams (Portuguese suppliers such as Softinsa and Axians);Operational management (daily meetings, plan monitoring, progress, risks, changes, testing, UATs, implementation, reporting);Financial control (supplier payments, costs, and forecasting);Incident management;Submitting change requests to the CAB (Change Advisory Board);Producing weekly reports (Project Status, Project Executive) and monthly reports (Steering Committee, Executive, and Steering Reports);Industry: Energy (Gas & Power);Team Environment: Local and Remote Cross-functional Teams;Team Size: 10 – 15 FTEs;Stakeholder Scope: up to 50 FTEs;Delivery Models: Professional Services;Project / Program Types: Digital Transformation; Systems Integration; Cloud,Application and Data Migration;Methodologies: Hybrid, Agile;Technologies and Platforms:CRM (Salesforce Sales Cloud and CPQ) with Front Office and Customer Portal;Big Data (Cloudera Data Platform);Microsoft Workplace (Word, Excel, PowerPoint); JIRA; Confluence;
- VODAFONEProject ManagerJuly 2019 - June 2020 (11 months)Location (Work Model): Portugal; Czech Republic; Romania; Hungary; South Africa (Hybrid);Business Unit / Department: Global Office IT & Digital Workplace / Vodafone Group Services / Transformation Team / Messaging Workstream;Roles Assumed: Program Manager; Agile Scrum Master;Project Context: Transformation Programs (Microsoft 365 / Digital Workplace);Core Responsibilities:Project Manager for global Digital Workplace transformation initiatives, reporting to Vodafone Group OIT (UK) and working with distributed and multicultural teams across multiple geographies;Leadership and coordination of cross-functional stakeholders, having played a key role in Mergers & Acquisitions (M&A) programs, managing the migration of employee identities and data between seller and buyer organizations;Work closely with Vodafone Shared Services Centers in India (Microsoft Exchange/ Messaging) and Egypt (Active Directory/ Infrastructure) on large-scale migration programs.;Delivery management using a hybrid PRINCE2 and Agile methodology;Leadership of multicultural teams of up to 20 FTEs;End-to-end project management: scope, planning, budgeting, execution, enablement, and handover to BAU;Alignment with the infrastructure, security, and identity and access management roadmap;Industry: Digital Transformation; Telecommunications;Team Environment: Local and Remote Cross-functional Teams; International Distributed Teams;Team Size: 5 – 10 FTEs;Stakeholder Scope: up to 20 FTEs;Delivery Models: Professional Services;Project / Program Types: Digital Transformation; Systems Integration; Cloud, Application and Data Migration;Methodologies: Hybrid, Agile; PRINCE2;Technologies and Platforms: Microsoft Azure Cloud; Microsoft 365 Exchange Online; Microsoft Active Directory; Microsoft Workplace (Word, Excel, PowerPoint); JIRA; Confluence;
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Education
- Bachelor's Degree in Electronic and Telecommunications EngineeringUniversity of Aveiro2004Bachelor's Degree in Electronic and Telecommunications Engineering
- Project Management Professional, PMPProject Management Institute, PMI2011Project Management Professional, PMP