Mohammed Alamgir

I am an experienced PC & Network Technician with more than 20 years of hands-on expertise in IT support, system administration, and network infrastructure. Throughout my career, I’ve worked in both public sector institutions and private companies in Belgium and internationally. My most recent role was at CPAS-OCMW Bruxelles, a government organization, where I was responsible for the installation, configuration, maintenance, and repair of desktop PCs, laptops, and server hardware from various major brands.

Technical Skills and Areas of Expertise:

PC/Desktop Support (Onsite & Remote)

Hardware/software diagnostics, repair, upgrades, and optimization of Windows and Linux systems.

Network Configuration & Support

Setup and maintenance of LAN/WAN networks, routers, switches, firewalls (pfSense), DNS, DHCP, and Active Directory environments.

Server Administration

Installation and configuration of Windows Server 2012R2/2016, Hyper-V, WDS, Group Policy Management, and user account administration.

Web Support & WordPress Maintenance

Collaborated with government web teams to maintain and troubleshoot stakeholder websites and perform backend updates, plugin/theme management, and hosting/domain configuration.

Remote IT Support

Proficient in using tools like TeamViewer, AnyDesk, Zoom, WebEx, Microsoft Teams for providing fast and secure support to clients across different locations.

I am based in Brussels, Belgium, and available for:

Remote IT support and system troubleshooting

Onsite PC/network technician services in the Brussels region and surroundings

Freelance consulting for small businesses, startups, and public institutions

With a career that spans over two decades, I’ve built a reputation for being reliable, solution-oriented, and proactive. I am confident working independently or as part of a team, whether managing a complex server deployment or assisting non-technical users with everyday IT problems.