Description

I am an experienced IT Manager with over 7 years of hands-on experience in IT infrastructure, Cisco networking, network design, system administration, cybersecurity support, and user-focused technical solutions.

Languages

Dutch
Native or bilingual
English
Fluent
French
Conversational
Persian
Native or bilingual
Hindi
Fluent

Workplace preferences

Remote only

Primarily works remotely

International Crisis Group
ICT Manager
January 2025 - Today (1 year and 5 months)
• • Lead ICT operations and IT strategy across a global organization
• • Oversee cybersecurity governance, risk management, and incident response
• • Manage Microsoft 365, Azure AD, Intune (MDM/MAM), and endpoint security
• • Support journalists and analysts operating in high-risk regions
* IT team coordination* IT service management* Project planning and delivery* Vendor management* Bud
International Crisis Group
Information Technology Security Officer
October 2022 - December 2023 (1 year and 2 months)
• • Managed IT security operations and access control
• • Implemented device hardening and security monitoring
• • Delivered security awareness and data protection initiatives
IT infrastructure management* Network administration* Cisco routing and switching* Server and en * Security policy implementation* Endpoint protection management* Threat monitoring and incident res MDM, Microsoft 365, Intune, cybersecurity, endpoint security
Ecorys NL
ICT Support Administrator
December 2019 - December 2022 (3 years)
• • PC staging, rollout, troubleshooting, and OS deployment
• • Azure AD, Intune, Exchange, SharePoint & OneDrive administration
• • Asset management and end-user support
* Helpdesk management* Troubleshooting and escalation* VIP and executive support* Remote user suppor