Description

With 12+ years of experience, I bridge the gap between technical infrastructure and strategic IT governance. I specialize in driving business continuity, operational resilience, and regulatory compliance (NIS2 / DORA) through robust ITSM frameworks (ITIL 4) in high-pressure environments, such as International Airports and the Energy sector.

As a Senior Consultant, I focus on IT Asset Management (ITAM/ITOM) and the automation of critical configurations (CMDB). My dual perspective—strategic and hands-on—allows me to deliver scalable governance models that dramatically reduce compliance risks and optimize IT budgets.

Core Expertise:

• IT Governance & Compliance: NIS2 readiness, operational resilience frameworks, and alignment of technical configurations with European regulatory standards.

• ITAM & ITOM (ServiceNow / Tooling): Engineering of Configuration Management Databases (CMDB), hardware/software asset lifecycle automation, and multi-site inventory optimization.

• Infrastructure & Identity Governance: Cloud Identity strategy (Entra ID), Modern Workplace orchestration (Intune), and secure architectural workflows.

• Operational Excellence: Stakeholder coordination, cross-functional team leadership, and turning legacy technical debt into streamlined corporate assets.

I am dedicated to transforming complex IT ecosystems from a technical cost center into a high-performance, audit-ready business driver.

Industry field of expertise

Languages

English
Fluent
French
Native or bilingual
Dutch
Conversational

Workplace preferences

Can work on-site

Halle (up to 50km)

Phoenix Tech
Lead IT Solutions Architect & Managed Services (MSP)
AVIATION AND AEROSPACE
February 2025 - Today (1 year and 4 months)
Zaventem, Belgium
Through Phoenix Tech, I provide strategic IT guidance and managed services for organizations requiring high-availability infrastructures. Leveraging my extensive experience in mission-critical environments (Aviation & Aerospace), I help businesses bridge the gap between technical complexity and operational excellence.

Core focuses & achievements:

Infrastructure Modernization: Architecting and deploying Modern Workplace solutions using Microsoft 365, Intune (Endpoint Management), and Entra ID.

Cybersecurity & Identity: Implementing advanced MFA protocols (FIDO2/Yubikeys) and Conditional Access policies to achieve zero-trust security.
Asset Governance: Restructuring IT Asset Management (ITAM) lifecycles to optimize budgets and ensure 100% hardware/software compliance.

Proactive Operations (NOC): 24/7 infrastructure monitoring and incident management to prevent business disruptions before they occur.
Strategic Consulting: Aligning IT operations with business goals using ITIL 4 frameworks and data-driven reporting.

My dual perspective—operational and technical—ensures scalable, secure, and cost-effective IT ecosystems.
ITIL 4 ICT Asset Management (ITAM) CMDB Management Service Level Management (SLA) Change Management
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