About Samy
French
Native or bilingual
English
Fluent
Dutch
Fluent
Spanish
Conversational
Experience
- IndependentConsultant IA — Agents IA pour PMESOFTWARE PUBLISHINGSeptember 2025 - Today (9 months)Nivelles, BW, BelgiumMission : accompagner les PME dans le passage d'une logique d'applications à une logique d'agents IA — la rupture business de 2026.Interventions concrètes :• Cadrage stratégique en demi-journée — identifier les 2 ou 3 chantiers à plus fort impact ROI• Conception et déploiement d'agents IA sur des opérations qui comptent : traitement de documents, gestion de catalogues fournisseurs, support commercial, génération de réponses structurées• Formation des équipes pour qu'elles restent autonomes sur les outils déployésPosture business-first : la technique sert la décision, pas l'inverse. Premier impact opérationnel mesurable typiquement sous 2 semaines.
- In Vivo NivellesLaboratory Technician Training (Biotech)BIOTECHJanuary 2025 - June 2025 (5 months)Wallonia, Belgium
- PCR, cell culture & ELISA performed in real lab conditions
- Aseptic techniques under laminar flow with strict GMP compliance
- SDS-PAGE, protein analysis, plasmid DNA purification & enzyme restriction
- HPLC, pH, conductimetry, environmental monitoring
- SOP management, good documentation & solution preparation
- MEDIAWINDKey Account & Business Strategy ConsultantSOFTWARE PUBLISHINGSeptember 2022 - June 2023 (9 months)Nivelles, BW, Belgium
- Conducted a full business model analysis to identify strengths, weaknesses and growth opportunities, helping the director clarify the company’s strategic direction.
- Reviewed financial structures, revenue streams and internal processes to detect inefficiencies and propose targeted improvements.
- Mapped team capabilities, reorganised workflows and improved coordination between management, developers and clients.
- Structured the project pipeline, formalising steps from request to delivery and improving planning, prioritisation and client communication.
- Took over Key Account Management, meeting major clients, analysing needs, conducting feasibility assessments and restoring clear, trust-based relationships.
- Translated client expectations into actionable specifications for the technical team, ensuring alignment and reducing iteration cycles.
- Advised the director on repositioning MediaWind’s offering, consolidating services into clearer categories and focusing on profitable segments.
- Designed and implemented a Customer Account Follow-up Program, improving retention, visibility of interactions and long-term relationship management.
- Supervised external communication, ensuring coherent messaging across digital and print media, and coordinated the graphics team to align production with strategic objectives.
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Education
- Master degree, Geography & ClimatologyUniversité Catholique de Louvain2011Master degree, Geography & Climatology
- Bachelor's degree GeographyUniversité catholique de Louvain2009Bachelor's degree Geography