Description

I help sales teams fall back in love with selling.

For 15+ years, I watched brilliant sales professionals get buried under admin tasks instead of doing what they do best: connecting with customers. That's when I discovered something powerful – sales teams thrive when you give them flow, focus, and the freedom to be human.

Today, I combine proven sales leadership with Kanban methodology and no-code automation to create what I call "Sales Flow." The result? Teams that spend 80% of their time with customers, not spreadsheets.

Here's what happens:

- Smart automation handles the busy work

- Team energy soars as collaboration flourishes

- Continuous improvement becomes second nature

- Revenue accelerates because reps focus on what they love, and customers feel it

I've generated €millions in revenue streams at Thomson Reuters and Clarivate, trained 1000+ professionals across Europe, and achieved 98%+ customer satisfaction rates. My secret? Focus on trust, treat work like a game – productive, joyful, and energizing – and experiment... constantly!

Industry field of expertise

Languages

French
Native or bilingual
Dutch
Native or bilingual
English
Native or bilingual
Spanish
Basic

Workplace preferences

Can work on-site

Louvain-la-Neuve (up to 50km)

HUB AGILE
PARTNER & KANBAN FACILITATOR
CONSULTING AND AUDITS
January 2021 - Today (5 years and 5 months)
• Training: Facilitated Agile adoption by designing and delivering Scrum training programs for institutional clients.
• Facilitation: Supported Agile Transformation by conducting Serious Gaming workshops in leading IT development firm.
• Methodological Expertise: Enabled 70+ Belgian agile practitioners to rediscover Kanban and continuous improvement as a powerful Agile alternative during Belgian "Journée Agile"
•
Clarivate
KEY ACCOUNT MANAGER ACADEMICS AND GOVERNMENT
RESEARCH
September 2015 - February 2025 (9 years and 5 months)
Strategic direction and development of a portfolio of academic and government clients for this global leader in data analytics and intellectual property solutions.

• New Business: Generated over €5M in annual revenue with consistent growth
• Business retention: Sharply increased in multiyear renewal (>65%) through strengthened relationships with major institutions (Leiden University, KU Leuven, European Commission)
• Customer Satisfaction: Achieved the highest customer satisfaction and renewal rate in Europe (>98% on average) leading a cross-functional team (Sales, Customer Success, Product Managers, Commercial Managers, Proposal Managers, …).
Thomson Reuters
SENIOR CLIENT TRAINER, CONSULTANT AND ACCOUNT MANAGER
BANKING AND INSURANCE
March 2005 - September 2015 (10 years and 6 months)
Management of strategic client accounts and leadership of training and consulting initiatives for Thomson Reuters financial solutions.

• New Business : Secured €5M+ in new business managing a €12M+/year revenue
• Consulting: Developed 1 st full training program on portfolio management system
• Training: Instructed 1000+ Financial Market Professionals across Europe. Designated as one of Europe's top customer trainers and appointed as Thomson Reuters' Derivatives Expert for Europe