Yann Balbaert

Digital Strategist | Digital Transformation Expert | Customer Experience Specialist | Divergent Thinker

I bring over 20 years of digital marketing expertise to complex transformation challenges across automotive, energy, telecom, finance, FMCG, and social impact sectors. My approach combines data-driven insights with technological innovation and human empathy to deliver measurable results in engagement and conversion.

As a divergent thinker, I excel at connecting disparate ideas to unlock smart solutions and drive business growth. I've partnered with leading organizations to reimagine their customer experience and accelerate their digital evolution.

New Business Development: I thrive at identifying untapped opportunities and translating them into tangible partnerships. By combining market intelligence with creative thinking, I build compelling propositions that resonate with prospects. My consultative approach focuses on understanding client challenges first, then crafting tailored solutions that create mutual value and long-term relationships.

Leadership, for me, is about enabling others. I build cultures of trust, implement OKR frameworks that matter, and create environments where teams thrive, grow, and stay genuinely motivated.

What I bring: Business Strategic vision · Digital & AI transformation · Customer Experience enhancement · New business development - Team leadership · Collective Intelligence