About Agam
Detail-oriented and versatile Web Content Manager with over 5 years of experience delivering high-impact digital content across web, mobile, and tablet platforms. Demonstrated success in managing CMS platforms, optimising SEO, and collaborating with cross-functional teams to enhance UX and drive user engagement. Trusted by leading brands such as Sony, BT, PageGroup and BuzzBingo for CMS operations, content strategy, and website optimisation. Technically proficient with HTML and CSS.
English
Native or bilingual
Hindi
Native or bilingual
Punjabi
Fluent
Can work on-site
London (up to 50km)
Experience
- Motor Neuronic Disease AssociationDigital Content AssistantJanuary 2026 - February 2026 (1 month)• Edit and update website copy within the CMS (Drupal 10) and other web-based platforms• Upload new photos, graphics and PDFs and ensure content is organised in the right place• Ensure content follows SEO best practice and meets accessibility standards (WCAG 2.1. AA)• Collaborate with internal teams to resolve queries and clarify guidelines• Support with quality assurance tasks and spot checks as required• Keep an organised change log• Undertake any other task relevant to the job purpose and ensure that all functions performed reflect the Association’s mission and core values
- Les Ambassadeurs OnlineWeb Content ManagerJune 2024 - July 2025 (1 year and 1 month)Mayfair, London, UK- Led full lifecycle CMS content delivery from wireframing to deployment. - Worked with analytics teams to enhance digital UX and journey optimisation. - Ensured SEO-friendly, brand-compliant content across multiple platforms. - Supported campaign execution with compelling content creation. - Conducted site QA checks and maintained consistent content integrity.
- SonyB2B Portal Success SpecialistNovember 2023 - February 2024 (3 months)Basingstoke, England, United Kingdom- Operated CMS platform to build and maintain content pages. - Used analytics to monitor partner engagement and propose UX improvements. - Acted as triage for technical queries, managing stakeholder expectations. - Authored portal guidelines and maintained documentation standards.
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Education
- BScMiddlesex University2016BSc
- BTEC Level 3 National Diploma ICT – Distinction*Barnet College2013BTEC Level 3 National Diploma ICT – Distinction*