Description

My vision is toeEnhance customer-centric state of mind to boost top-line performance. and continuously engage with customers to strengthen organic growth.

I am here to Help companies adapt their businesses in order to achieve better profitability in their retail operations and build a customer excellence service which is ready to respond to a constant evolving retail landscape.

Together, we will work hand by hand as a true Business Partner to identify made-to-measure solutions to implement quick and durables changes in your business models.

I believe in long lasting connections and we intent to weave strong bonds with our customers through trust and common goals sharing.

Languages

English
Native or bilingual
French
Native or bilingual
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

HERMES, Bénélux-Nordics Subsidiary,
Retail Merchandising Manager
January 2018 - July 2024 (6 years and 6 months)
Brussels, Belgium
departements among Leather fashion accessories, Rtw, Watches & Jewelry, Perfume and Beauty
• • Management of a team of 3 people
• • Management of buying processes
• • Adjustment of product strategies to local markets
• • Stock management to improve profitability
• • Sell-out optimization to target the « Zéro Destruction »
• • Project management – opening of new subsidiaries in Copenhague, Stockholm and Oslo.
• • Co-designer of the 5 year strategy for the subsidiary
• • Omnichannel product offer management in liaison with hermes.com
• • Successful launch of the new metier in Hermès – Beauty in 2020

Key achievements  Substantial reduction of stock coverage from 6 to 3,5 months  Improvement of Sell through from 55% to 80% in fashion metiers  Profitability rate doubled in 10 years
HERMES, Bénélux-Nordics Subsidiary,
Retail and Marketing Coordinator
January 2012 - January 2018 (6 years)
Brussels, Belgium
Rtw, Jewelry, Perfume.
• • Tools development to manage and improve the performance of the retail activity – sales follow-up and budgets, dashboards creation and sales strategies implementation.
• • Product offer management process : purchasing collection and merchandising
• • CRM responsible : database management, customers analysis, mailing

Key achievements  Business partner status granted with the store managers  Capture Rate improvement from 60 to 90%
L'OREAL, General Public division,
Marketing studies assistant
January 2011 - December 2011 (11 months)
Clichy, France
Conducted European-level marketing research focused on the segmentation of L'Oréal Group brands within the mass market hait color category through emotional drivers.