Description

I enjoy collaborate and self driven to solve the issue faced by my clients. If you have a problem then allow me to be your solution. I value grit and hard work. I also enjoy out of the box solution so challenge me and i will deliver.

Languages

Malay
Native or bilingual
English
Native or bilingual
Spanish
Basic

Workplace preferences

Can work on-site

London (up to 50km)

ACCENTURE
AI Scientist, Safety
BANKING AND INSURANCE
September 2022 - Today (3 years and 9 months)
London, UK
Providing human in the loop safety net for verifying AI platform to production deliverables. I work with organization such as Outlier to repurpose their AI feature and feedback on their AI response.
Data analysis User Research
Accenture
Service Manager
DIGITAL AND IT
March 2021 - June 2025 (4 years and 3 months)
London, United Kingdom
Engineered and launched AWS-based software solutions for payment messaging and integration, achieving
a 20% increase in client engagement.
Presented client-centric workshops covering payment GTM services and API functionality, demonstrating
technical skills and promoting solution upgrades for added value.
Evaluated customer needs to identify value-added opportunities and proposed solutions through innovative
and strategic approaches, ensuring high client satisfaction.
Spearheaded the technical aspects of CREST and Faster Payments projects, ensuring alignment between
technical delivery and marketing strategies to bolster customer retention.
Prepared High-Level Design (HLD) and modification documentation for system enhancements, resulting in
a 15% improvement in process efficiency.
Enhanced IAM policies and upheld the compliance framework.
SWIFT
Junior Financial Consultant, Data Mapper
BANKING AND INSURANCE
January 2019 - March 2021 (2 years and 2 months)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Led AWS based application, Alliance Messaging Hub for Monetary of Singapore participant bank configurations and automated deployments using Linux Bash scripting, enhancing operational efficiency by 30%. Delivered cross-functional presentations to clients. Recognized as a Q3 High Achiever for outstanding delivery of offshore Singapore client solutions. Mentored 20 testers on SWIFT ISO standards, ensuring delivery excellence for Accenture. Collaborate with architecture and development team to design and implement scalable platform solution, resulting in 85 % increase in system adaptability. Responsible for business change management, monitoring, and support of post-live systems. Implement and testing of new SWIFT services Provide Technical support for connectivity and associated operational systems. Timely effective service delivery of SWIFT-related products Configure, integrate, develop SWIFT application Alliance Messaging Hub (AMH), Alliance Gateway. Mentorship and Leadership : Mentored tester, providing guidance and support to enhance their skills and knowledge in cross border payment development. Service Delivery : Delivered timely and effective services for SWIFT-related products, maintaining high standards of performance and reliability.