Description

Director-level leader with 15+ years building and scaling complex global service operations across games, media, and technology.

Led €10–15M international service portfolios, designing operating models, vendor ecosystems, and financial control systems that bring predictability, scalability, and cost discipline to multi-market environments.

Known for turning fragmented operations into structured, data-driven systems enabling better decision-making, stronger financial performance, and sustained operational excellence.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Fluent

Workplace preferences

Can work on-site

Madrid (up to 50km)

Electronic Arts
Development Director / Head of Localization Recordings Operations
VIDEO GAMES AND ANIMATION
January 2018 - January 2024 (6 years)
Madrid, Spain
Led a €10–15M global service across 20+ markets, transforming operations into a scalable, data-driven system combining financial control, vendor strategy, and operational excellence.

Selected achievements
Increased delivery predictability by ~30% by implementing KPI frameworks, real-time tracking, and BI-driven reporting
Reduced late-stage production costs from ~7% to <1% through upstream planning and process redesign
Delivered yoy cost improvements (>3%) through vendor optimization, pricing strategy, and cost rationalization
Established dynamic forecasting and financial control (BvA and scope tracking), improving budget accuracy and decision-making
Built and scaled a high-performing team (~20), achieving ~95% engagement and enabling autonomous delivery ownership
Talent Management and Employee Development Change and Transformation Management data-driven operations Global Shared Services Leadership Vendor ecosystem Governance
Electronic Arts
Development Manager
VIDEO GAMES AND ANIMATION
January 2016 - January 2018 (2 years)
Madrid, Spain
Scaled operational and financial discipline across a $10M+ portfolio while transitioning from individual contributor to team leadership.

Selected achievements
Standardized forecasting, vendor management, and cost control across the portfolio, improving consistency and execution reliability
Embedded KPI-driven governance and performance accountability across the team
Transformed siloed specialists into a coordinated delivery unit with clear ownership and accountability
Improved team engagement and stability through structural changes, hiring, and performance management
Electronic Arts
Operations & Vendor Manager
VIDEO GAMES AND ANIMATION
January 2014 - January 2016 (2 years)
Madrid, Spain
Led vendor strategy and financial operations, structuring a fragmented ecosystem into a scalable, performance-driven model.

Selected achievements
Redesigned global vendor ecosystem, improving quality, scalability, and cost efficiency through KPI frameworks and consolidation
Implemented portfolio-level financial visibility and forecasting, enabling structured cost control and decision-making
Introduced standardized cost models and billing processes, reducing errors and improving financial transparency
Strengthened vendor partnerships through structured performance management and governance