Description

I help businesses improve repetitive internal workflows and technical processes that create unnecessary manual work.

My background is in onsite IT support, infrastructure, systems administration, and practical automation. I have hands-on experience with end-user support, server management, operational IT tasks, and the day-to-day technical issues that build up in real business environments.

I work best on projects where there is too much manual follow-up, reporting, approvals, issue handling, or poor visibility between teams and tools. I usually start by understanding how a process works today and whether it is actually worth improving at all, because not every manual task should become an automation project.

When it does make sense, I focus on practical improvements such as workflow cleanup, lightweight automation, system integrations, ticketing and support flow improvement, and technical process optimization. My goal is to reduce friction, keep things understandable, and avoid unnecessary complexity.

Industry field of expertise

Languages

Hungarian
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Leier
DevOps Engineer
DIGITAL AND IT
August 2018 - Today (7 years and 10 months)
At Leier, I worked in an internal IT environment supporting business-critical systems and day-to-day operations across infrastructure, systems administration, and operational support.

My work included maintaining and troubleshooting internal services, supporting business users, working with on-premise systems, and handling the kinds of repetitive technical and process-related issues that build up in real company environments over time. This gave me strong practical experience in infrastructure, system operations, support workflows, and identifying where internal processes create unnecessary friction.

Over time, this also pushed me toward workflow improvement and automation thinking: not just fixing technical issues, but understanding how teams work, where manual handoffs slow things down, and where practical improvements can reduce repetitive work without adding unnecessary complexity.
MOD Zrt
OnSite Support
November 2016 - June 2018 (1 year and 7 months)
For 1.5 years at MOD, I worked in onsite IT support with a strong focus on client support and server management in an active business environment.

My responsibilities included direct end-user support, troubleshooting hardware and software issues, resolving day-to-day technical problems, and supporting the reliable operation of internal IT systems. I was also involved in server management and related infrastructure tasks, which gave me hands-on experience with the operational side of keeping business-critical services stable and usable.

This experience gave me a strong foundation in practical IT operations, user support, troubleshooting, and the connection between frontline technical issues and the systems behind them.
Troubleshooting User Testing Docker