About Ben
English
Native or bilingual
Experience
- Lancaster UniversityLevel 2 Swim England Swimming InstructorFebruary 2023 - Today (3 years and 4 months)Lancaster, UK
- Lancaster UniversityCasual Recreation AssistantFebruary 2022 - February 2023 (1 year)Lifeguarding Lancaster University Sports Centre- Expanding my knowledge on COSHH Procedures- Experiencing the workings of a different & larger sports centre- Delivering good customer service- Maintaining cleanliness both on pool side and off- Lifeguarding many of the Universities sports events- Water Polo- Swim Club- Underwater hockey- Canoe clubs and canoe polo- Swimming galas
- Rugby SchoolDuty OfficerJuly 2021 - Today (4 years and 11 months)- A more senior role in the management of Rugby School Sports Centre- Leading the daily activities and supervising Lifeguards and Fitness Team members of staff- Dealing with finances on the reception desk- Meeting and communication with customers more frequently- Dealing with customer feedback and complaints- Maintaining brand standards
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Education
- Bachelor of ArtsLancaster University2024Bachelor of Arts - BA, Criminology