About Claire
I am an accomplished Senior PR and Communication Consultant, specializing in EU Affairs and energy transition. With a proven ability to manage stakeholder relations and institutional communication, I offer tailored solutions in English, French, and Dutch. My expertise spans interim management, consultancy, and training, ensuring strategic communication that aligns with your business objectives.
French
Native or bilingual
English
Native or bilingual
Dutch
Fluent
Can work on-site
Bruxelles (up to 50km), Bruxelles (up to 100km), Liège (up to 100km), Gand (up to 100km)
Experience
- ENTSO-E European Network of Transmission System OperatorsCommunication ManagerENERGY AND UTILITIESJanuary 2014 - January 2022 (8 years)Brussels, Belgium- Direct reporting to the Secretary-General and the Board- Spokesperson – Media relations- Budget : +/- 300 K € - 4 FTP - Size of the organisation: +/- 150 employeesAchievementsStrategyI outlined and developed multiple communication strategies enhancing the association's image towards key EU stakeholders which resulted to high media exposure and steadily positive scores on communication in the annual stakeholder surveysI drove several strategic communication projects including to support the dissemination of EU funded R&D&I projects, ensuring effective stakeholder management and due reportingI facilitated essential forums and expert groups, including the ENTSO-E Advisory Council and the ENTSO-E Policy & Communication Group, improving the engagment of pan-European executives and expertsI supported Board Members in event preparations and media relationsI offered internal communication advice to HR and leadership teams on change management projects, ensuring transparency and early stakeholder engagement.LeadershipUnder my leadership, the conference organisation was optimised, resulting in a 30% budget savingI launched a newsletter for Board Members, improving member satisfaction and internal communicationI innovated in using data visualisetion in communications and managed from A-Z the launch of a data-driven publication featuring critical indicators on the energy transition (Power Facts Europe)Project and event managementI significantly increased ENTSO-E's LinkedIn profile followers by +/- 1000 new followers a yearI organized and moderated events with participation from Commission and Parliament, including COP-related eventsI supported HR in setting up intranets and in launching an internal communication networkI helped structure and optimise the communication budgets and processes
- BRUGEL Brussels Energy RegulatorCommunication AdviserENERGY AND UTILITIESJanuary 2008 - January 2014 (6 years)Bruxelles, Belgium- Secretary to the Board – SPOC on European issues- Media Relations- Budget : +/- 500 K € - Size of the organisation: +/- 50 employeesAchievements:Developed and presented a comprehensive multi-annual communication strategy to the Board, gaining their approval and setting a clear direction for the organization's communication efforts.Initiated and executed a public perception survey, resulting in valuable insights that informed a successful rebranding initiative and a revamp of the organization's website.Led a highly impactful mass media campaign using television, radio, and advertising posters to raise public awareness and understanding of the energy market, effectively reaching a broader audience.
- European Agency for the Cooperation of Energy RegulatorsPress & Communication OfficerENERGY AND UTILITIESJanuary 2011 - January 2012 (1 year)Slovenia- Member of the Director's Office-Media Relations-Budget : +/- 500 K € - 1 FTP - Size of the organisation: +/- 100 employees Achievements:I designed and implemented the inaugural communication strategy for the Agency, establishing robust communication channels including website, intranet, newsletter, and conferences.I presented the communication strategy to EU auditors and the Administrative Board of the Agency, ensuring alignment and securing their approval.I led the end-to-end management of ACER's successful first annual event, attracting 30 esteemed high-level speakers and hosting 200 delegates.I was elected to the staff association and supported the creation of the Agency's first intranet and established the first communication processes and policies
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Education
- Master in Political Science and International RelationsULB1995Politics, Economics, International Relations, Public Diplomacy, Law, EU Affairs. Diploma completed with an Erasmus at Hull University, UK
Certifications
- Train the TrainerManpower Future Skills - Bruxelles-Formation2023
- Women Leadership ProgrammeSaïd Oxford Business School2022