Description

Hey!

My name is Danielle.

I am a well-skilled and enthusiastic administrator and data entry operator who completes every given project successfully. I have three years remote working experience which helps me to perform according to my client’s needs and service requirements. Moreover, I completed my Business Management Degree, achieving a 2:1.

As a freelance Administrative Assistant and data analyst I pride myself on due diligence and ensuring that my clients are happy with the services I provide.

I have extensive experience and skills that will be beneficial for your work that include:

- Microsoft Office (Excel, Outlook, PowerPoint, Word etc)

- Windows Data Entry

- Proofreading

- Telecommunication skills

- Organisational skills

- Data Analysis

- Web research

- WooCommerce

- All areas of administration support

- Meeting, travel and accommodation arrangements

- Preparation of reports

- Social Media

Want to work together? I’d love to hear from you 

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Elephanti Ltd
Office Manage r
BANKING AND INSURANCE
February 2018 - August 2019 (1 year and 6 months)
• Supervised the work of office and administrative employees to ensure adherence to quality standards, deadlines and proper procedures
• I provided efficient and professional administrative and clerical service to colleagues and supervisors; provided excellent customer service to external and internal customers
• Maintained equipment inventory, scheduled maintenance and handled customer correspondence
• Managed contract provisions, invoices and provided estimates to customers
• I provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints
• Data management and data entry using Microsoft excel
Data analysis Reporting User Research Recruitment
The Guinness Partnership
Team Leader
PUBLIC SECTOR
September 2016 - February 2018 (1 year and 5 months)
Oldham, United Kingdom
• Preparing daily workloads for staff and co-ordinating the daily allocation of work.
• Motivating the team to achieve high standards and KPI targets
• Handling new client enquiries and acting as the face of the business
• Dealing with and resolving problems and issues which arise
• Working with the sales and marketing team to drive sales forward
• Mentoring and training up junior and new staff
• Monitoring & reporting on standards & performance targets
• Arranging & chairing weekly team meetings, focussing on targets & achievements
• Implementing new initiatives
• Involved in the recruitment of new staff
• Praise team members and creates a positive working environment
• Ensuring all administrative and IT records are entered and updated correctly
• Providing prompt and accurate information on individual performance
Project Management sales administration Recruitment Communication Customer Loyalty/ Retention customer service Customer support Team management Change management
The Guinness Partnership
Team Secretary
PUBLIC SECTOR
February 2014 - September 2016 (2 years and 8 months)
Oldham, United Kingdom
• As a Team Secretary I supported and assisted the Estate Services Team within The Guinness Partnership, understanding the importance of prioritizing and ensuring that all deadlines were met
• Managing all credit card accounts throughout the national department and ensuring costings and budgets were accurate and that all deadlines were met
• Ensuring the diaries of 4 Heads of Departments were up to date and booking all accommodation and travel arrangements
• Managing tracking systems implemented on vehicles as well as having the systems installed, nationally
• Data research on changes within the department and completing analysis work on spreadsheets which would be used within management meetings
• Managing customer complaints and ensuring a resolution was found between the Estate Services and the resident
Data analysis Data entry clerk administrative support System administration Database administration