Description

Strategic Project & Business Development Manager with 10+ years of experience driving digital transformation, operational excellence, and revenue growth across multinational organizations. I specialize in leading cross-functional teams, optimizing business processes, and managing complex change programs that deliver measurable results — including multimillion-euro contract wins, 30%+ sales growth, and 15% cost savings.

My background spans healthcare (Johnson & Johnson), technology (Deutsche Telekom), and logistics (Fujifilm), where I have spearheaded CRM optimization, sales enablement initiatives, and cross-border expansion strategies. With certifications from IBM, Google, and Celonis in digital transformation and process mining, I bring a data-driven, pragmatic, and people-centric approach.

Fluent in English and Greek, with working knowledge of French and Dutch, I collaborate easily with diverse teams across Europe. Whether you need a freelance transformation leader, project delivery expert, or B2B sales strategist — I’m ready to create impact from day one.

Industry field of expertise

Languages

English
Native or bilingual
French
Conversational
Dutch
Basic
Greek
Native or bilingual

Workplace preferences

Can work on-site

Brussels (up to 50km), Luxembourg (up to 10km), Eindhoven (up to 10km), Antwerp (up to 10km), Ghent (up to 10km)

Crowne Plaza Hotels & Resorts,
Internal Auditor | Process Improvement & Operational Excellence
June 2025 - Today (1 year and 1 month)
Zaventem, Belgium
Brought into the organization to assess operational performance, strengthen governance, and identify improvement opportunities across business functions.
Johnson & Johnson,
Project Manager - Business Transformation & Change
DIGITAL AND IT
November 2022 - February 2024 (1 year and 3 months)
Zaventem, Belgium
• • Led EMEA ServiceNow ITSM transformation, reducing ticket processing times by 40%
• • Redesigned KPIs and SLAs to improve operational visibility and response performance by 25%
• • Standardized onboarding processes and playbooks, increasing operational efficiency by 35%
• • Coordinated multiple stakeholders across countries and functions to ensure alignment and successful adoption
• • Acted as a bridge between business, operational, and technical teams during transformation delivery
Change Management Digital Transformation Project Management ERP
FUJIFILM Belgium NV,
Supply Chain & Operations Manager
June 2021 - October 2022 (1 year and 4 months)
Zaventem, Belgium
Led operational transformation initiatives with a strong focus on ERP migration, process improvement, and supply chain optimization.