Description

Hi there, Welcome to My Profile!

🎯 Helping busy CEOs, founders, and teams stay organized, productive, and stress-free.

With 15+ years as an Executive Virtual Assistant, I specialize in calendar management, inbox organization, team coordination, contracts, project tracking, and client communications. My background combines education, project operations, and executive support — making me an asset in fast-moving environments where every detail counts.

🔹 What I bring to the table:

Executive Assistant support (calendar, email, meeting prep)

Client onboarding, communication & follow-ups

Project tracking (Asana, Notion, Trello, ClickUp, Airtable, Odoo)

CRM + data entry (Stripe, Monday.com, HubSpot, Google Sheets)

Scheduling + appointment management across time zones

Administrative support with a proactive, can-do attitude

🧰 Tools I work with daily:

🌍 Based in Portugal | Fluent in English and Portuguese | Available during U.S. and European business hours

I’m highly organized, adaptable, and dedicated to making operations run smoothly behind the scenes — so you can focus on growing your business.

These are the Soft Skills I can Offer:

✅ Teamwork

✅ Organizational

✅ Problem-solving

✅ Creativity

✅ Resourcefulness

✅ Openness to criticism

✅ Critical thinking

✅ Time Management

✅ Work Ethics

As a Virtual Assistant, I have a keen eye for detail, value accuracy and can handle pressure, I am disciplined, and a team player.

I am also resourceful and persistent, which makes me an effective VA. I believe that I can provide excellent service with timely, accurate, and professional results in the field of my career.

I believe that my experience has honed my skills. I am eager to help and look forward to being of service to you. Just shoot me a message! :)

Industry field of expertise

Languages

English
Native or bilingual
Spanish
Basic
Portuguese
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Heath Media
Administrative Assistant & Customer Service
HUMAN RESOURCES
February 2025 - June 2025 (4 months)
United Kingdom
My last job was at Heath Media, an advertising company in the UK. I handled all the administrative work, client onboarding, project management and coordination, online research, general team assistance through Slack, file management, email management, follow-ups, data entry in Excel spreadsheets and CRMs, maintain and update records, bookkeeping, expense reports, I checked client’s payments, payroll in Stripe, I handled subscriptions, refunds in Stripe and customer service. I have references!

⭐Why clients love working with me
•Reliable, proactive and fast
•Detail-oriented and highly organized
•Excellent communication (written & spoken)
•Able to handle multiple tasks without missing deadlines
•Friendly, professional and service-oriented
•Zero drama, zero excuses — I get the work done
•Strong work ethics and long-term commitment

✅ What I can help you with
•Administrative support & office management
•Customer service & client communication
•Scheduling, rescheduling, calendar coordination
•Email & inbox management (professional, friendly, efficient)
•Data entry, CRM management & record keeping
•Project coordination & task organization
•Online research, reports & documentation
•Onboarding, follow-ups & client support
•Payment processing, invoicing, refunds (Stripe, QuickBooks, etc.)
Microsoft Excel Microsoft Office Microsoft Word QuickBooks Asana
Manhattan Maids
Admin and Scheduling Manager
HUMAN RESOURCES
January 2023 - January 2025 (2 years)
Australia
Scheduling & calendar coordination
Customer service & onboarding
Weekly meetings & staff coordination
Data entry
Rendl Light Studio
Virtual Assistant &Admin Assistant
HUMAN RESOURCES
January 2016 - January 2023 (7 years)
Czechia
Customer service & support
Scheduling (interviews, bookings, meetings)
Data entry & sales support
Translation & administrative support
Recruiting