Eric Huyghe

In terms of Direction/Guidance : Standardize and establish, rules, standards, processes, targets and guidances for Distribution Centers in Belgium Lead external and internal benchmarking for respective domains of expertise ; Assess and review global and local proposals for change projects ; Collect and analyze KPIs for respective domains of expertise. Act with colleagues to ensure the continuous supply of stock Ensure alignment, synchronization and communication of expertise needs and projects through the global distribution network ; In terms of Support : Offer expertise, coordination and alternative solutions to global distribution centers ; Ensure distribution centers invest in the most valuable projects and create economy of scale for their service offering Lead distribution programs Ensure HSE mindset in all activities of function. Train, coach, and engage team and global distribution network towards the pursuit of operational excellence and conformance to all applicable rules/ standards

PH BE: records the complaints received by all departments in the Quality System (Claims). Analyses complaints and proposes corrective and preventive actions if needed. Benelux: maintains MDR, Dutch and Belgian regulatory compliance for PAUL HARTMANN commercialized products. Develops, implements, monitors, and tracks standardized quality training for employees. Provides leadership and guidance to Sales Maintains a high level of expertise in the regulatory compliance of MDR. Ensures that Quality System requirements are effectively updated. PH NL : ISO - conducts internal audits, guides external auditor, prepares the yearly management review. PH BE : SAP customer file: creation, modification and deletion of customer details according to Account Managers, KAM's and Product Specialists' requests , via CRM and Customer Service officers, Manages the nurses' database.

Benelux: supports the monitoring, the evaluations and the effectiveness of the Quality Systems to continuously improve performance. Develops and participates to the execution of corrective action plans. Supports product Recalls/FSCAs/FSNs. Responds to regulatory body enforcement inquiries by the Dutch authorities and support the Belgian responses. Manages key quality and regulatory affairs initiatives to drive continuous improvement. Creates and maintains regular lines of communication with the PH Benelux team to promote Quality awareness, Regulatory partnership, and the harmonization of quality processes. PH NL: provides consultative guidance regarding GDPR and Compliance (Med Tech Europe and Dutch GMH code) issues to the Dutch team. Local Person for Pharmacovigilance (LPPV) Acts as contact person with the authorities. Acts as contact persons for patients and medical healthcare practitioners. Should be appointed at the moment that a marketing authorization holder will market a product in the Netherlands.