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Eric CamilleriEC

Eric Camilleri

Risk Monitoring Analyst | Merchant Review

€347/day
Taunton, GB
3-7 years

Average response time: 1 hour

About Eric

I can help your institution manage, remediate and defend merchant risk in complex high risk, high scrutiny environments.

With over five years experience in payments risk and compliance, I work across the full merchant or client lifecycle from onboarding and periodic reviews to high risk remediation, audit preparation and regulatory driven scrutiny. One of my most significant contributions was the complete overhaul of a merchant book consisting of 1300+ merchants in high risk verticals undertaken during a period of heightened regulatory enforcement.

This was not a routine exercise by far and included a wide range of complex cases, legacy decisions, inconsistent standards and evolving regulatory expectations. It meant conducting end to end reviews across the entire book, reassessing merchant risk, documenting changes and escalating where necessary.

The project was delivered successfully within the deadline window resulting in positive feedback from the regulator.

In my current role I am responsible for handling periodic merchant reviews, applying enhanced due diligence and scrutiny when required, and continuously monitoring and mitigating as much risk as possible while the company from financial harm.

I’m investigative by nature with a pragmatic, structured and direct approach to working. I refrain from cutting corners and put everything into reducing risk exposure.

I bring risk judgement, proven experience under regulatory scrutiny, calm handling of sensitive cases and a major team player with the ability to gel with global teams.


  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Truevo Payments UK Ltd
    Risk Monitoring Analyst | Merchant Review
    E-COMMERCE
    February 2021 - Today (5 years and 4 months)
    Birkirkara, Malta
    • ● Conducted full merchant portfolio remediation under FIAU direction, completing high-pressure audit project ahead of deadline. This involved enhanced scrutiny on all risk pillars leading to a satisfied result and an end to the engagement and remedial action.
    • ● Perform continuous transaction monitoring and ongoing CDD/EDD of high-risk merchants in high-risk industries including crypto, online gambling, adult content, CBD and Digital Content verticals.
    • ● Created internal procedures and risk templates to standardize fraud reviews and internal reporting, which previously were not set in stone.
    • ● Support periodic internal and external audits including 2nd line risk escalations for transaction anomalies and onboarding inconsistencies.
    • ● I apply ownership over my cases and provide risk-based viewpoints, recommendations, and challenge where appropriate.
    Risk analysis Due Diligence Risk Management Internal Audits Compliance
  • Vittoria Services Ltd,
    KYC & Support Specialist - Gambling Sector
    October 2020 - February 2021 (4 months)
    Malta
    • ● Assisted players during inbound calls, live chats and raised tickets..
    • ● Conducted KYC checks during the call in phase, investigated player transaction patterns and applied bonuses where appropriate as well as handled queries
    • ● Handled queries associated with live game events, disputes and complaints.
    customer service KYC
  • Arringo Ltd,
    KYC & Compliance Specialist | Onboarding
    March 2017 - September 2020 (3 years and 6 months)
    Malta
    • ● Was one of the initial team members that was hired to help launch startup operations including developing a solid online support system, taking live chats, resolving tickets and other customer related queries with minimal tech and tools.
    • ● Reviewed and approved onboarding for customers joining the crypto or Forex trading platforms using risk oriented KYC and CDD/EDD workflows.
    • ● Positively impacted the onboarding process timeframe from 24 hours to 15 minutes and later on, 5 minutes respectively.
    • ● Performed ongoing due diligence and monitoring of existing accounts actively trading or purchasing cryptocurrency ensuring payouts are legitimized and are mitigated from any risk.
    • ● Mentored new hires and performed 2nd line ad hoc duties where necessary.
    customer service Due Diligence KYC Compliance Underwriting

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Education

  • Resits of core exams
    Giovanni Curmi Higher Secondary College
    2005
    Resits of core exams
  • Understanding & Managing Risk Certifications & Courses.
    The Open University / OpenLearn
    Understanding & Managing Risk Certifications & Courses.

Skill set

Categories