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Fabio BasoneFB

Fabio Basone

AI Automation & Integration Engineer

€463/day
London, GB
15+ years

Average response time: 1 hour

About Fabio

I build AI automation systems that save businesses real time and money. Not theoretical - measurable.

Over 20 years, I've worked inside complex organisations (BBC, Doctors Without Borders, Amnesty International, ITF) and seen the same pattern everywhere: capable teams buried under manual processes that should have been automated years ago.

Now I fix that.

What I actually do:

  • Connect the tools you already use so they talk to each other
  • Build AI-powered workflows that handle repetitive tasks (lead generation, customer support, data processing, onboarding)
  • Create multi-agent RAG systems for intelligent customer service
  • Design CRM automation that actively manages relationships, not just stores contacts

Recent results:

  • Healthcare company: Customer response time from 2 days to minutes. £80,000/year saved.
  • Distribution company: Lead generation pipeline booking 8% meeting rate on £100k+ contracts. Runs on autopilot.
  • Education trust: The leadership team reclaimed 180 hours/month from manual data analysis.

Tech I work with: Python, N8N, HubSpot, LangGraph, Pydantic AI, Supabase, React/Next.js, Make, Zapier - whatever fits the problem. I'm not attached to any particular stack. I use what works.

I run a small team at Elemra AI. We take on work selectively because we'd rather deliver genuine results than chase volume. If we're not the right fit, I'll tell you.

Every engagement includes proper documentation, training, and handover. The goal is systems you understand and can manage, not vendor dependency.

Free 30-minute discovery call available - no pitch, just an honest assessment of whether automation can help your specific situation.
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Elemra
    Founder & AI Automation Engineer
    DIGITAL AND IT
    March 2023 - Today (3 years and 3 months)
    London, United Kingdom
    Founded Elemra AI to help businesses automate the manual processes that drain their time and limit growth. We design and build custom AI automation systems - not templates, not off-the-shelf tools.

    Key projects delivered:

    • Healthpath (Healthcare): Built a multi-agent RAG system handling customer support for a functional medicine company. Six specialist AI agents process incoming emails, classify queries, analyse customer history across two disconnected systems (HubSpot + Laravel CRM), and draft responses. Result: response time from 1-2 days to minutes, 95% accuracy, £80k/year savings.

    • Thrive Fulfilment (Logistics/E-commerce): Created an automated lead generation pipeline for a distribution company targeting £100k+ B2B contracts. Automated prospect research, enrichment, decision-maker identification, and personalised outreach.
    • Result: 8% meeting booking rate, 36% conversion to paying clients.

    • Beckmead Trust (Education): Built a natural language data dashboard for a trust of 6 secondary schools. Senior leadership team queries complex data conversationally instead of manually pulling reports.
    • Result: data analysis time from 200 hours/month to under 20.

    Tech stack: Python, Pydantic AI, LangGraph, N8N, Supabase (pgvector), HubSpot, React/Next.js, Make, Zapier.
    AI Automation Python AI and Advanced Analytics Customer Relationship Management (CRM) Hubspot
  • Head of Production
    International Transport Workers' Federation
    TRANSPORTATION
    January 2021 - March 2023 (2 years and 2 months)
    Led production for a global organisation of 20 million members across 165 countries.

    Managed complex, multi-stakeholder workflows and built early automation tools connecting Adobe Creative Cloud to Microsoft Office 365, internal transcription systems, and custom knowledge management solutions.

    This role crystallised the core insight behind Elemra: brilliant people are consistently held back by broken processes and disconnected systems. The work itself isn't hard - the infrastructure is the bottleneck.
    AI Automation Process Management Corporate Strategy System engineering n8n
  • BBC, MSF, Amnesty International
    Production & Operations
    FILM AND AV
    September 2003 - March 2021 (17 years and 6 months)
    London, United Kingdom
    Over a decade at the BBC in broadcast television production, followed by roles at Médecins Sans Frontières (Doctors Without Borders) and Amnesty International. Each organisation reinforced the same lesson: operational overhead consumes the time that should go toward meaningful work.

    Built bespoke automation solutions within each organisation - the precursor to full-time AI automation work.
    AI Automation Business Intelligence (BI) Strategy Google Workspace automation Content marketing

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Education

  • BA Broadcasting (1st Class Honours)
    University of Leeds
    2003

Certifications

Skill set

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