About Fabio
What I actually do:
- Connect the tools you already use so they talk to each other
- Build AI-powered workflows that handle repetitive tasks (lead generation, customer support, data processing, onboarding)
- Create multi-agent RAG systems for intelligent customer service
- Design CRM automation that actively manages relationships, not just stores contacts
Recent results:
- Healthcare company: Customer response time from 2 days to minutes. £80,000/year saved.
- Distribution company: Lead generation pipeline booking 8% meeting rate on £100k+ contracts. Runs on autopilot.
- Education trust: The leadership team reclaimed 180 hours/month from manual data analysis.
English
Native or bilingual
Experience
- ElemraFounder & AI Automation EngineerDIGITAL AND ITMarch 2023 - Today (3 years and 3 months)London, United KingdomFounded Elemra AI to help businesses automate the manual processes that drain their time and limit growth. We design and build custom AI automation systems - not templates, not off-the-shelf tools.Key projects delivered:
- Healthpath (Healthcare): Built a multi-agent RAG system handling customer support for a functional medicine company. Six specialist AI agents process incoming emails, classify queries, analyse customer history across two disconnected systems (HubSpot + Laravel CRM), and draft responses. Result: response time from 1-2 days to minutes, 95% accuracy, £80k/year savings.
- Thrive Fulfilment (Logistics/E-commerce): Created an automated lead generation pipeline for a distribution company targeting £100k+ B2B contracts. Automated prospect research, enrichment, decision-maker identification, and personalised outreach.
- Result: 8% meeting booking rate, 36% conversion to paying clients.
- Beckmead Trust (Education): Built a natural language data dashboard for a trust of 6 secondary schools. Senior leadership team queries complex data conversationally instead of manually pulling reports.
- Result: data analysis time from 200 hours/month to under 20.
Tech stack: Python, Pydantic AI, LangGraph, N8N, Supabase (pgvector), HubSpot, React/Next.js, Make, Zapier. - Head of ProductionInternational Transport Workers' FederationTRANSPORTATIONJanuary 2021 - March 2023 (2 years and 2 months)Led production for a global organisation of 20 million members across 165 countries.Managed complex, multi-stakeholder workflows and built early automation tools connecting Adobe Creative Cloud to Microsoft Office 365, internal transcription systems, and custom knowledge management solutions.This role crystallised the core insight behind Elemra: brilliant people are consistently held back by broken processes and disconnected systems. The work itself isn't hard - the infrastructure is the bottleneck.
- BBC, MSF, Amnesty InternationalProduction & OperationsFILM AND AVSeptember 2003 - March 2021 (17 years and 6 months)London, United KingdomOver a decade at the BBC in broadcast television production, followed by roles at Médecins Sans Frontières (Doctors Without Borders) and Amnesty International. Each organisation reinforced the same lesson: operational overhead consumes the time that should go toward meaningful work.Built bespoke automation solutions within each organisation - the precursor to full-time AI automation work.
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Education
- BA Broadcasting (1st Class Honours)University of Leeds2003