Description

Experienced Digital and CRM professional with a track record of leading major product development, marketing, customer service and operational delivery across luxury fashion, telecoms and banking.

I combine a creative approach with a strong technical background, a keen analytical edge, with a determined customer focus. I help bring together business and technical teams to achieve more.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

Tapestry
CRM Director (Europe) - Coach, Kate Spade, Stuart Weitzman
October 2021 - October 2022 (1 year)
London, UK
Yoox Net-A-Porter
Deputy Head Of CRM
July 2019 - August 2021 (2 years and 1 month)
London, UK
Deliver executive-level leadership and orientation to team of 15 staff members with three direct reports to accelerate operational efficiency and efficacy. Direct overall aspects of strategy and planning with emphasis on loyalty, acquisition, and profitability.
Yoox Net-A-Porter
Senior CRM Manager
February 2018 - July 2019 (1 year and 5 months)
London, UK