- Self-EmployedFreelance web developer / marketing specialistSeptember 2018 - Today (6 years and 1 month)HungaryWordPress site-building and maintenance: WordPress site-building (Elementor Pro and Divi) WordPress debugging and maintenance Implementing ecommerce systems (Woocommerce with payment gateways: Stripe, Paypal, SimplePay, Barion, Paylike) Automating product data feed imports Implementing LMS systems (LearnDash) Implementing custom post types (for custom directories) Building directories including membership systems (freelance job portal, real estate directory, wedding service provider directory) Ad server setup (automatic ad delivery) Multilanguage feature Translation of themes and plugins Building custom solutions for clients Graphic design: Logo and brand design (flyers, banners, business cards) Image retouch Image editing (Adobe Photoshop) SEO and marketing: Keyword analysis Competitor analysis Google Analytics and Search Console implementation Configuring SEO plugins (sitemap, custom redirections using regex) Loading speed optimization Content strategy consultation
- ROCHESenior Service Desk SpecialistApril 2017 - August 2018 (1 year and 4 months)Budapest, HungaryParticipating in the transition of the service from Switzerland to Hungary Remote IT support for users in Switzerland in German and English Handling incidents and service requests Managing orders (Ariba) Asset management Onboarding and refreshment trainings As a member of the "Training and Readiness Team": testing new solutions and creating instructions or training materials for the knowledge base articles and newsletters Helping the team with technical and process related questions
- IT Services Hungary Kft.Service Chain OPMMay 2016 - April 2017 (11 months)Budapest, HungaryManagement of the service chain of 2 applications in a Linux application administrator team. Ensuring that the application is up and running and has the latest version Coordination of tasks between teams SPOC for the client with day-to-day inquiries in German Organizing ad-hoc meetings with stakeholders Collecting all required information from cross-country teams Making sure the team handled incidents and service requests within the SLA
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