About Gilles
Dutch
Native or bilingual
English
Fluent
French
Conversational
Experience
- PREMIUM PLUSSolutions Sales Consultant - Technical SalesDIGITAL AND ITFebruary 2025 - Today (1 year and 6 months)Sint-Niklaas, BelgiumAs my first freelance assignment, I am working as a Solutions Consultant combining hands-on implementation experience with consultative / solution selling (not a classic sales profile). I advise clients based on real project delivery experience and translate business needs into pragmatic solutions. Responsibilities include:
- owning the sales cycle from prospecting and qualification to proposal,
- negotiation and closing, leading discovery to translate business needs into a clear solution and value proposition (business analysis),
- delivering tailored demos and advising stakeholders on best-fit solution design and rollout approach,
- leveraging prior consulting/project experience to de-risk decisions and set realistic implementation expectations.
- Odoo AntwerpAccount ManagerDIGITAL AND ITJanuary 2024 - February 2025 (1 year and 1 month)Antwerpen, BelgiumAs account manager, my responsibilities included:
- acting as the first point of contact for clients to maximize their use of Odoo's suite of business applications,
- providing tailored advice on the implementation and configuration of Odoo modules,
- coordinating with internal technical teams to address client-specific requirements and challenges,
- managing ongoing client relationships to ensure satisfaction and retention,
- identifying upselling opportunities and negotiating the appropriate licenses and modules,
- contributing to the onboarding of new clients and guiding them through the software's capabilities.
This role combines client engagement with solution-driven problem-solving to ensure optimal results for businesses. - TRITECHNOLOGYPlatform ConsultantJanuary 2023 - December 2023 (11 months)Antwerp, BelgiumIn addition to broadening my ServiceNow knowledge, my task package consists of the following tasks:implementing new ServiceNow functionalities and/or modules (CSM, FSM, ITSM and HRSD) at customer sites, optimising existing configurations of different modules (CSM, FSM, ITSM and HRSD), project-based follow-up of ongoing cases, managing an offshore development team (as technical support for far-reaching configuration cases), provision and negotiation of appropriate licences and modules.
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Education
- bachelor's degreebachelor's degree
- Drivers licenseDrivers license