About Hamza
English
Native or bilingual
Dutch
Native or bilingual
Experience
- Dejond MetalsCAD Drafter & Technical AssistantDIGITAL AND ITSeptember 2025 - Today (9 months)Antwerp, Belgium
- Facility Digitization & MEP Drafting: Translated legacy manual sketches into precise, layered 2D AutoCAD floor plans covering an entire industrial complex (offices, warehouses, basements, and roofs).
- On-Site Surveying & "As-Built" Validation: Conducted physical inspections and circuit tracing to ensure accurate, real-world mapping of undocumented utilities, electrical groups, and maintenance equipment.
- Comprehensive Infrastructure Mapping: Designed detailed blueprints for diverse building systems, including electrical networks, IT/Ethernet infrastructure, compressed air lines, and specialized fire safety/evacuation plans.
- 3D Modeling & Prototyping: Utilized Autodesk Inventor to design and visualize 3D machine parts, custom structural modifications, and architectural additions.
- Commercial Renovation Planning: Adapted master architectural plans to support a strategic business subdivision, modifying structural and utility layouts to separate the facility into distinct rental units.
- Core Tools: AutoCAD (2D Architecture/MEP), Autodesk Inventor (3D Modeling), AutoCAD Electrical
- MindySupportAI TrainerTECHApril 2025 - June 2025 (2 months)Antwerpen, Belgium
- Evaluated AI responses (Dutch/English)
- Developed queries and content
- Improved AI model performance
- YoungOnesCopywriter | Support Agent | Financial AdministratorMarch 2023 - April 2024 (1 year and 1 month)Breda, NetherlandsWith YoungOnes, a digital staffing platform connecting businesses with freelancers, I played a multifaceted role supporting the company's expansion into the Belgian market.
- Linguistic Services (Content & Translation): Created and translated website content, FAQ articles, and onboarding scripts between Dutch, English, and French, demonstrating cultural sensitivity.
- Administration & Data Processing: Processed high volumes of freelancer invoice data using PowerBI and Excel
- Customer Support: Provided customer service and technical support via phone, email, and messaging
- Sales & Client Acquisition: Conducted B2B outreach via LinkedIn and phone to acquire new clients
- Project Coordination: Participated in team status meetings and metric reviews, presenting updates and providing/gathering feedback
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Education
- Industrial EngineeringDon Bosco Technical Institute2020
- Computer Science (Cybersecurity)AP Hogeschool