Description

Senior Project Manager (PMP) - SAP and Salesforce implementation experience - SAFe Scrum Master -

PMO - Test Manager. Business and Technology Professional with broad experience in delivering Salesforce

and SAP projects in telco, media, manufacturing, life science / healthcare, banking and sports companies and

NGO/Non-Profit organizations. Head of PMO and Transformation Programs. Successfully led change

management / transformation programs with clear financial objectives. Former AT Kearney, A.Andersen and

in-house consultant. Delivering Salesforce projects since 2014 in Switzerland, Germany, Sweden, and in

Poland. Over 10 years of SAP experience and 7 years of Salesforce experience. Seasoned and certified

Project Manager (PMP) and SAFe Scrum Master. IT and Business Manager including CRM Service

operational experience with 1200 contact center agents.

Fluent in English and in German. Team Collaboration tools: JIRA / Confluence / JIRA-Zephyr Scale

Languages

Polish
Native or bilingual
English
Fluent
German
Fluent

Workplace preferences

Can work on-site

Zürich (up to 50km)

Tequma AG
Senior Project Program Manager
December 2021 - Today (4 years and 6 months)
Zürich, Switzerland
I help businesses build their operational efficiency in marketing, sales, services by providing them state of the art technical solutions. Selected Projects: > Service Cloud and Marketing Cloud implementation - Germany - role: Project Manager/Scrum Master > Service Cloud and Experience Cloud implementation- Germany - role: Project Manager/Scrum Master > Sales Cloud implementation - Germany - role: Scrum Master/Integration Stream Lead I also help NGO/Non-Profit Organizations in improving their processes and in their digital journey using Salesforce.org (https://www.salesforce.org/nonprofit/) solutions (Non-Profit Success Pack and other Salesforce packages). > Salesforce Non-Profit Success Pack - Switzerland - role: Project Manager/ Scrum Master #digitalmarketing, #salesforcemarketingcloud, #salesforceservicecloud #marketingcloud, #agileleadership, #lifesciences, #renewables, #multichannelmarketing, #projectmanagement
Dormakaba
Senior Project Manager Salesforce/ServiceMax
July 2018 - November 2021 (3 years and 4 months)

- Managing CRM Service (Salesforce Service Cloud and ServiceMax integrated with SAP SD and SAP MM) implementation projects in Switzerland and in Germany
- Managing remote development team in India
iET SA
Salesforce.com Program Manager
September 2017 - July 2018 (10 months)

- Managing Salesforce.com development and implementation projects for Telia Carrier in Sweden.
- Managing remotely development team in Poland