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Jacek CzernuszenkoJC

Jacek Czernuszenko

Salesforce Consultant,Scrum Master,Project Manager

€960/day
Zürich, CH
8-15 years

Average response time: 1 hour

About Jacek

Senior Project Manager (PMP) - SAP and Salesforce implementation experience - SAFe Scrum Master -
PMO - Test Manager. Business and Technology Professional with broad experience in delivering Salesforce
and SAP projects in telco, media, manufacturing, life science / healthcare, banking and sports companies and
NGO/Non-Profit organizations. Head of PMO and Transformation Programs. Successfully led change
management / transformation programs with clear financial objectives. Former AT Kearney, A.Andersen and
in-house consultant. Delivering Salesforce projects since 2014 in Switzerland, Germany, Sweden, and in
Poland. Over 10 years of SAP experience and 7 years of Salesforce experience. Seasoned and certified
Project Manager (PMP) and SAFe Scrum Master. IT and Business Manager including CRM Service
operational experience with 1200 contact center agents.
Fluent in English and in German. Team Collaboration tools: JIRA / Confluence / JIRA-Zephyr Scale
  • Polish

    Native or bilingual

  • English

    Fluent

  • German

    Fluent

Can work on-site
Zürich (up to 50km)

Experience

  • Tequma AG
    Senior Project Program Manager
    December 2021 - Today (4 years and 6 months)
    Zürich, Switzerland
    I help businesses build their operational efficiency in marketing, sales, services by providing them state of the art technical solutions. Selected Projects: > Service Cloud and Marketing Cloud implementation - Germany - role: Project Manager/Scrum Master > Service Cloud and Experience Cloud implementation- Germany - role: Project Manager/Scrum Master > Sales Cloud implementation - Germany - role: Scrum Master/Integration Stream Lead I also help NGO/Non-Profit Organizations in improving their processes and in their digital journey using Salesforce.org (https://www.salesforce.org/nonprofit/) solutions (Non-Profit Success Pack and other Salesforce packages). > Salesforce Non-Profit Success Pack - Switzerland - role: Project Manager/ Scrum Master #digitalmarketing, #salesforcemarketingcloud, #salesforceservicecloud #marketingcloud, #agileleadership, #lifesciences, #renewables, #multichannelmarketing, #projectmanagement
  • Dormakaba
    Senior Project Manager Salesforce/ServiceMax
    July 2018 - November 2021 (3 years and 4 months)

    - Managing CRM Service (Salesforce Service Cloud and ServiceMax integrated with SAP SD and SAP MM) implementation projects in Switzerland and in Germany
    - Managing remote development team in India
  • iET SA
    Salesforce.com Program Manager
    September 2017 - July 2018 (10 months)

    - Managing Salesforce.com development and implementation projects for Telia Carrier in Sweden.
    - Managing remotely development team in Poland

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Education

  • Master of Business
    Alliance Manchester Business School
    MBA, Business
  • Master of Science
    University of Mississippi
    M.Sc., Mathematics

Skill set (8)

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