About James
English
Native or bilingual
Experience
- Electron GreenOperations Strategy ManagerENERGY AND UTILITIESDecember 2023 - May 2025 (1 year and 5 months)London, United KingdomJoined to form the two-person founding team of Electron Green's B2C solar-as-a-service spin-off, teaming up with the COO to take the business from concept to national launch. Key achievements include:
- Built business from stealth mode (Dec 2023) to market-ready sales pitch by Jan 2024, finalised proprietary customer contract by March, and secured 30 long-term contracts worth +£1m by July 2024. My role encompassed product, sales, ops, customer success, legal, and marketing.
- Developed strategy, GTM and scalable playbook from scratch, including:
○ Pivoting and iterating on sales, product and ops strategy as we overcame roadblocks.○ Building then optimising complex consumer-facing legal processes for customer sign-up.○ Designing and building pre-CRM tools and databases to process post-contract customers.- Led successful certification by influential and sceptical consumer code.
Following our B2C launch, I moved to the parent company and was tasked with replicating the agile, automated processes for the main B2B business (£2.5m ARR). There I:- Product-managed the inception, design and build of a game-changing proprietary tool from PoC to MVP and beyond. The AI-assisted tool automated lead qualification, solar design, and the production of customised customer proposals. This reduced pitch-preparation time by 95%, cut costs per customer served by 90%, and introduced the ability to target leads in bulk with bespoke proposals.
- Conducted forensic business and pain-point mapping, collaborated with the management team to define clear targets, then prioritised and drove key cross-functional projects accordingly.
- Took responsibility for the business-critical process of 'Deal Funding'. Streamlined the existing process, then built a CRM 'module' for reportable, low-touch, and automated processes, cutting the length of the process from 8 months to 3 weeks and bringing in £600k of extra cash into the business.
- FreelanceStrategy and Operations ConsultantJanuary 2018 - January 2023 (5 years)London, United KingdomI worked directly with founders and C-Suite of high growth businesses, supporting them on critical strategic, product, or operational challenges and - most importantly - helping them overcome them. Selected experiences below.
- 532 DesignGTMStrategy &Analytics ManagerVIDEO GAMES AND ANIMATIONJuly 2022 - December 2023 (1 year and 5 months)As part of the founding team of this ethical game development studio focussing on creating and launching a fantasy football mobile game, I:
- Researched, defined, and sized our market, tested user hypotheses through qualitative interviews and scrappy user testing, built innovative commercial models, and developed GTM strategy for MVP.
- Contributed to product development with responsibility for game logic, tone of voice, and retention.
- The game secured a launch relationship with FifPro and was promoted by Apple in the App Store.
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Education
- MSc in Finance & InvestmentDurham University
- MA (Hons) in EconomicsUniversity of St Andrews