John Oxley

John is a highly skilled IT Service Management expert with over 25 years of experience in the industry. He holds a Post Graduate Degree in IT Service Management from Northampton University and a range of relevant certifications, including ITIL 4 Managing Professional, ITIL V3 Expert, ITIL V2 Managers Certificate in IT Service Management, VeriSM foundation, Prince 2 Foundation and Practitioner, SIAM Foundation, Lean Six Sigma Black Belt, M_o_R Risk Management Foundation, Cobit 5 Foundation, Scrum Master, and Power BI.

Throughout his career, John has consistently demonstrated his ability to lead and manage IT teams effectively, delivering high-quality services to clients. He is proactive in identifying IT opportunities and service improvements, and has a strong track record of developing business cases and plans to help clients achieve their objectives. John is also skilled at engaging with a wide and diverse range of stakeholders, understanding their needs and translating them into proposals and business cases for innovative IT solutions.

In addition to his technical expertise, John is known for his strong communication and stakeholder engagement skills. He is able to effectively converse across IT and the faculties, and has a proven ability to build trusted relationships with internal and external stakeholders. John is also highly skilled at working on and prioritizing a wide portfolio of activity, negotiating to achieve desired outcomes, and resolving problems using his own expertise and that of others.

Overall, John is a highly talented IT Service Management expert who is well-equipped to lead and manage IT teams in complex environments. He is an invaluable asset to any organization seeking to deliver top-quality IT services to its clients.