About Juliana
Internal communications consultant with 5+ years of experience helping global organizations communicate change, build culture, and make messages land. I've designed and executed communications at every scale — from behavior-change campaigns for 5,000-person manufacturing operations (Tenaris) to global program rollouts across 20+ countries (DHL Express) to AI-assisted workflows that cut production time in half (EY).
What sets me apart:
- I connect communication to behavior change — not just information delivery. My background in L&D means I design comms that move people, not just inform them.
- I've worked inside the organizations I now consult for — I know how internal comms actually works in large, complex, multicultural environments.
- I integrate AI into communications workflows practically: content creation, channel planning, stakeholder mapping — faster and more consistent.
- Bilingual (English / Spanish), with working German — an asset for multinational teams in the DACH region.
English
Native or bilingual
Spanish
Native or bilingual
German
Conversational
Can work on-site
Cologne (up to 50km)
Experience
- EY (Ernst & Young)Senior Program Delivery SpecialistMay 2025 - October 2025 (5 months)United States– Managed all internal and stakeholder communications for 25+ monthly programs serving 800+ participants — zero delivery failures across a complex, multi-region environment.– Designed and automated feedback and reporting workflows using AI tools, cutting 10+ hours/week of manual work and improving data quality for leadership reporting.– Acted as the communications bridge between regional leaders and delivery teams, translating complex program requirements into clear, actionable messaging.
- You.go SocialsCommunications ConsultantJuly 2023 - April 2025 (1 year and 9 months)Europe– Provided SMEs with internal communications strategy, employer branding, and HR process documentation.– Integrated AI tools into client communication workflows — content creation, channel planning, and consistency — reducing production cycles significantly.– Designed Lurnit, an AI-powered learning platform, as a portfolio project demonstrating the intersection of communications architecture and instructional design.
- DHL Express — Global HQGlobal L&D Program CoordinatorJune 2022 - July 2023 (1 year and 1 month)53 Bonn, Germany– Coordinated internal communications for global training rollouts across 20+ countries (Americas, EMEA, APAC) — multilingual documentation, scheduling, and stakeholder alignment.– Collaborated with HR and Sales leadership to ensure program messaging aligned with corporate strategy and resonated across diverse regional cultures.– Managed participant communications and reporting through the LMS, maintaining consistent stakeholder visibility on program progress.
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Education
- Bachelor's in Business AdministrationHR Management2026Bachelor's in Business Administration
- Elearning Essentials: Instructional DesignLinkedIn Learning2026Elearning Essentials: Instructional Design