About Kris
I am an experienced and driven organisational change manager and mentor with an authentic approach. I guide people in organisations through transformations by balancing the human side of change with the business side of change.
AREAS OF EXPERTISE:
- Organisational Change Management
- Organisational development
- Cultural transformation
- Digital transformation
- Management and team mentoring
- Workshop facilitation
- Team dynamics and self-governing teams (Sociocracy 3.0)
- Operational Excellence & Lean
VALUE PROPOSITION:
- Empathy & authenticity
- Balance between the human side of change and the business side of change
- Excellent communication & facilitation skills
- Thinking at strategic level while acting at operational level
- Wide-ranging experience enabling me to build bridges between different departments and hierarchical levels within an organisation
- ADKAR Prosci Certified
MY PURPOSE
Guide people in organisations towards positive and sustainable change.
Be a trusted partner in change for people at all levels in organisations.
MY PROMISE
I will bring energy, authenticity and agility to our collaboration.
I will draw on my technical background and my people-focused attitude to deliver a sustainable end-result.
Want to get in touch? Don't hesitate to contact me:
- Via mail:- By phone:
Dutch
Native or bilingual
French
Fluent
English
Fluent
Can work on-site
Antwerpen (up to 50km), Bruxelles (up to 100km), Anvers (up to 100km), Hasselt (up to 100km), Gand (up to 70km)
Experience
- LuminusOrganizational Change ManagerENERGY AND UTILITIESJuly 2023 - December 2025 (2 years and 5 months)Hasselt, BelgiumLed a structured change management programme supporting the Customer Experience & Care (120+ Agents) and Billing & Collections (60+ Agents) departments through organizational, process, system, andAI transformations- Led a structured change management programme supporting the Customer Experience & Care (120+ Agents) and Billing & Collections (60+ Agents) departments through organisational, process, system, and AI transformations- Embedded a change management culture throughout the departments by implementing role-based ownership (Change Sponsors, Product Owners and Team Managers)- Established a structured change management approach for both project-related and Agile-related changes- Created a change impact assessment to identify team-level impacts, readiness gaps and mitigation actions- Established a structured communication approach to highlight impacts of all changes at team level and support adoption through manager-led communications- Coached Team Managers, Senior Managers and Directors to act as change coaches and adopt a structured approach to change management• Facilitated workshops to improve team operations in a sustainable way and to increase change readiness- Developed and delivered an ADKAR-based training programme for Analysts, Key Users, and Team Managers (80+ people)- Led change management activities for several projects and initiatives alongside the main assignment scope
- Skytree ServicesOwner - Organizational Change Manager - Interim ManagerJune 2016 - Today (10 years)Antwerp Metropolitan AreaProfileExperienced Organisational Change Manager and InterimManager with over 15 years’ experience guiding organisationsthrough transformation. Combines a strong people focus withstrategic insight to deliver sustainable results across diverseindustries. Expertise in organisational, cultural, and digitaltransformation.Areas of expertise- Organisational Change Management- Interim Management- Operational Excellence & Lean- Management & Team Mentoring- Workshop Facilitation- Team Dynamics & Self-Governing TeamsValue propositionI combine empathy and authenticity with a focus on achievingresults. I’m comfortable balancing the human aspects ofchange with organisational objectives.My experience enables me to think strategically while workingeffectively at an operational level, connecting people acrossdepartments and organisational levels.
- Digitaal Vlaanderen (Vlaamse Overheid)Organisational Change ManagerPUBLIC SECTORMarch 2022 - June 2023 (1 year and 3 months)Brussel, BelgiumLed organisational change for a cybersecurity programme across the Flemish administrationDeveloped and implemented a cybersecurity awareness and communication plan across the administrationKey stakeholders: Administrators-General, CIOs, CISOs, management teams, and Change Agents
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Education
- ICF Accredited Coach Training ProgramTraining & Coaching Square bvba/sprl2018
- Bachelor of Science in Electromechanical EngineeringKatholieke Hogeschool Kempen1993
Certifications
- Prosci ADKARUSG Professionals2016