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Loïc G. Expansion & Ops | Strategist & ProjectLG

Loïc G.

Expansion & Ops | Strategist & Project
  • Suggested rate
    €600 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Loïc's quote.
Location and workplace preferences
Location
Antwerpen, Belgium
Can work on-site at your office in
  • and around Antwerpen (up to 10km)
  • and around Brussel (up to 10km)
  • and around Gent (up to 10km)
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Check out languages spoken by Loïc
Categories
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Skill set (28)
Loïc in a few words
🚀 Scaling Companies to Success Across Europe 🌍

With a track record of transforming startups into scale-ups, I've played a pivotal role in revolutionizing industries and driving growth across Europe.

🍔 Delivering Success with Deliveroo:
As one of the pioneering team members at Deliveroo Belgium, I spearheaded the expansion of operations from 2 to 13 cities, making quality food more accessible in urban centers.

🚲 Powering Urban Mobility at Cowboy:
Joining Cowboy as one of the initial 10 employees, I played a multifaceted role in expanding the e-bike company across 12 countries, overseeing the deployment of over 45,000 bikes and leading sales initiatives across Europe.

💧 Crafting Strategies for Success:
Venturing into the freelance world in 2023, I've leveraged my expertise to assist companies like Dripl in shaping global strategies and optimizing service operations.

Let's connect to explore how I can help your company scale new heights! 📈




Experience
  • Dripl
    Head of Service
    MECHANICAL ENGINEERING
    June 2023 - Today (1 year and 11 months)
    - Developed and executed a comprehensive strategy to expand operations from Belgium to the Benelux, France, and Germany markets.
    - Established and managed an after-sales service focused on enhancing customer satisfaction, resulting in a notable NPS score increase to 60.
    - Drove operational excellence by setting up KPIs and streamlining processes to improve efficiency.
  • Cowboy NV
    Retail Manager
    TRANSPORTATION
    April 2020 - March 2023 (2 years and 11 months)
    - Spearheaded the successful opening of stores in Berlin and Paris, overseeing all aspects of retail operations across three locations and strategic partnerships.
    - Achieved profitability and elevated NPS to 80 through effective leadership and customer-centric initiatives.
    - Directed a team of 15 members, fostering a collaborative and high- performing work environment.
  • Cowboy NV
    Operations Project Manager
    TRANSPORTATION
    June 2018 - March 2020 (1 year and 10 months)
    - Expanded sales channels across Europe by launching and managing pop-up stores in Belgium and establishing a robust sales network spanning 35 European cities.
    - Cultivated retail partnerships across 20+ locations, driving sales growth and new market penetration.
    - Played a key role in developing and executing retail expansion strategies to meet business objectives.
Recommendations
Education
  • International Entrepreneurship
    KU Leuven Association
    2014
  • Chinese language and culture study (HSK 4)
    Xianyang Normal University
    2015