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Lorenzo GusmittaLG

Lorenzo Gusmitta

E-Commerce & Marketing Specialist

€250/day
Barcelona, ES
3-7 years

Average response time: 1 hour

About Lorenzo

I help e-commerce brands find and fix the revenue they’re already losing — before spending a single euro on ads.
At ICAM Cioccolato / Vanini, I diagnosed a 62% checkout abandonment rate, identified a desktop UX bug causing 3× lower conversion than mobile, and mapped €9,000+/year in recoverable revenue. The store grew +190% YoY with zero paid advertising.
I work with Shopify brands that have traffic but weak conversion — and I turn data into a prioritised action plan with clear ROI estimates.
What I typically deliver:
∙Shopify CRO audit (funnel analysis, device breakdown, checkout friction, app conflicts)
∙Conversion optimisation roadmap with revenue impact per fix
∙Klaviyo email flows (abandoned checkout, post-purchase, winback)
∙Ecommerce strategy for AOV growth, retention, and seasonal planning
Best fit: Fashion, food & beverage, lifestyle brands on Shopify. Italian, English, Spanish.
  • Italian

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

  • Catalan

    Conversational

Remote only
Primarily works remotely

Experience

  • ICAM Cioccolato
    E-Commerce & Marketing Specialist
    E-COMMERCE
    October 2025 - Today (8 months)
    Como, Italy
    ■ Delivered +190% YoY revenue (€88K vs €30K) with zero ad spend through CRO, funnel optimisation, and operational excellence
    ■ Audited full checkout funnel via Shopify Advanced Sidekick — identified 62% checkout abandonment and desktop UX bug causing 3× lower conversion rate vs mobile, recovering €9K+/year
    ■ Analysed AOV (€29.34), LTV (€39), repeat rate (8.9%), seasonal patterns; proposed subscription model, bundle strategy, and revised free-shipping threshold
    ■ Wrote 40+ Shopify product SKUs (CSV/PDF); configured Klaviyo abandoned checkout flows; coordinated logistics with external partners
    Shopify CRO Conversion Rate Optimization E-commerce Strategy Shopify On-Page optimization
  • Amaris Consulting
    Student Consultant — Strategy & GTM
    January 2025 - March 2025 (2 months)
    Barcelona, Spain
    ■ Led GTM strategy for a new IT M&A Center of Excellence: two-phase deck, 7-month roadmap, risk register, ICP, pricing validated with Finance
  • NTT Data
    Student Consultant — AI in Banking Strategy
    January 2024 - April 2024 (3 months)
    Barcelona, Spain
    ■ Produced AI scenario analysis (TO-BE 2030) for BBVA, CaixaBank, Santander, Sabadell using PESTEL/SWOT/5 Forces; delivered vendor map and KPI set

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Education

  • MSc
    TBS Education
    2025
    MSc
  • BA
    Università Cattolica
    2022
    BA

Certifications

  • Google UX Design - Professional Certification
    Google
    Market analysis User Experience Design Mobile development Wireframing Responsive design UI Web Design Product design Design Thinking User Research Storyboard

Skill set

Categories